Fraud Alert Specialist

Posted 3 Days Ago
Be an Early Applicant
Katowice, Śląskie
Entry level
Fintech • Payments • Financial Services
The Role
As a Fraud Alert Specialist, you will monitor and analyze fraud alerts to identify trends, communicate findings internally, and implement procedures to minimize fraud impact. This role also involves working shifts in a hybrid work environment.
Summary Generated by Built In

We are looking for you, if you:

  • have great analytical and problem-solving skills,

  • speak English at B2 level,

  • have basic knowledge of cybercrime threats (phishing, malware, social engineering attacks, etc.),

  • have experience and you are effective in operational work,

  • show initiative, commitment and openness to new challenges,

  • can work under pressure of time,

  • are ready to work 24/7 (shift work in hybrid mode).

You'll get extra points for:

  • experience in working in an international environment,

  • knowledge of AGILE Way of Working,

  • good knowledge of Excel,

  • know the basics of SQL.

Your responsibilities:

  • monitoring, evaluating of the fraud alerts,

  • analyzing data to identify fraud trends,

  • work within established procedures,

  • communication with various internal entities.

Information about the squad:
 

For our cross-border operational team, we are looking for an Anti-Fraud Specialist.

If you are looking for an exciting opportunity to grow and develop your career, we encourage you to apply for this position.

The team is responsible for end-to-end handling of fraud alerts and signals (e.g. from alert systems, customer notifications or third parties) evaluating alerts and taking preventive measures to minimize damage and impact of fraud to the organization and to the customer. You will be also a part of wide discussion about new MO's, trends in frauds, process optimization, work improvements and building the group standards in the fight against the fraudsters.

 

If you are interested in applying please send your CV in English.

 

The role naming convention in the global ING job architecture will be “Fraud Alert Specialist III”

Top Skills

SQL
The Company
Amsterdam, North Holland
65,710 Employees
On-site Workplace

What We Do

ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers

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