Flooring Measure Associate - New Haven, CT

Posted 4 Days Ago
Be an Early Applicant
Connecticut
Entry level
Retail
The Role
The Measure Technician provides top-notch customer service by assessing needs, conducting home measurements, and coordinating installations. Responsible for maintaining customer relationships and capturing accurate measurements using a tablet.
Summary Generated by Built In

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services center. The Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales, product inquiry, taking on-site home measurements, and coordinating installations in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a tablet and various related department goals.


Key Responsibilities:

  • 90% Customer Service - Providing customer service by assessing customer needs, communicating with customers and conducting home measures.
  • 10% Drawing Review - Review and edit of drawings in the tablet


Direct Manager/Direct Reports:

  • This Position typically reports to Local Field Manager
  • This Position has 0 Direct Reports


Travel Requirements:

  • Typically requires overnight travel 5% to 20% of the time.


Physical Requirements:

  • Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).


Working Conditions:

  • Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.


Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:

  • No additional qualifications


Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.


Preferred Education:

  • No additional education


Minimum Years of Work Experience:

  • 1


Preferred Years of Work Experience:

  • No additional years of experience


Minimum Leadership Experience:

  • None


Preferred Leadership Experience:

  • None


Certifications:

  • None


Competencies:

  • Action Oriented
  • Collaborates
  • Communicates Effectively
  • Customer Focus
  • Drives Results


For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
 

The pay range for this position is between $18 - $20

The Company
Atlanta, GA
129,974 Employees
On-site Workplace
Year Founded: 1977

What We Do

The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable and experienced professionals. We operate over 2,200 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada and Mexico. All of our associates have one thing in mind — helping our customers build and improve upon their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.

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