First Nations Financial Services Learning Coordinator

Posted 24 Days Ago
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Area, Viveiro, Lugo, Galicia
Entry level
Fintech • Financial Services
The Role
The Learning Coordinator will manage and enhance learning programs, ensuring a positive experience, coordinating with stakeholders, leveraging data for improvement, and supporting risk management practices.
Summary Generated by Built In

At CommBank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking you to Indigenous employees across CommBank.
Through our Indigenous employment programs, we support adult Aboriginal and/or Torres Strait Islander job seekers with access to exciting new career development opportunities across the Bank.

Your business and Team

Financial Services (FS) partners with all areas of CommBank to provide specialist advice on financial management and strategy. This advice covers finance, audit, treasury, investor relations, property, procurement and security.

The FS Governance, Framework and Strategy team in FS Operations manages the FS Learning and Development portfolio. Our goal is to build the 'Future of FS' by enhancing learning foundations to help our people reach their potential.

Your Role

The learning co-ordinator role supports the delivery of a positive learner experience by co-ordinating, monitoring, and evaluating our learning programs across diverse and technology-driven formats.

This role reports directly to the Executive Manager FS Capability and Community.

See yourself in our team

  • Coordinate and manage the FS learning and development program, including relevant processes, procedures, and maintenance of the learning management system and learning artefacts.
  • Liaise with internal and external stakeholders and vendors on training logistics and requirements for smooth program delivery
  • Ensure a positive learner experience by providing timely and effective communication regarding program details, inquiries, and actions before and after the program
  • Leverage data and analytics to track and report on the implementation and effectiveness of the FS Learning and Development initiatives.
  • Build cross-business relationships and communicate with influence to support end-to-end processes, operations, and delivery of learning initiatives.
  • Understand your role and responsibility in applying non-financial risk management practices through effective oversight, governance, and controls to identify and mitigate non-financial risk.

We’re interested in hearing from people who have

  • High level written and verbal communication skills
  • Strong interpersonal and relationship-building skills
  • Proven customer service skills
  • A well-developed Risk mindset
  • A passion for learning and development
  • Effective organisation and planning skills, including strong diary management
  • Knowledge of training methodologies, principles, and practices is desirable
  • A secondary qualification

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 20/02/2025

Top Skills

Data Analytics
Learning Management System
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The Company
HQ: Sydney, New South Wales
52,000 Employees
On-site Workplace
Year Founded: 1911

What We Do

Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.

We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.

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