Field Troubleshooter - Elevators & Escalators

Posted 7 Days Ago
Be an Early Applicant
Makkah
Expert/Leader
Logistics • Transportation • Design • Automation • Manufacturing
The Role
Provide elevator and escalator maintenance services, perform preventive maintenance, address service calls, and solve complex technical issues while ensuring safety standards.
Summary Generated by Built In

Certified as a Top Employer, KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.

 

We are looking for a service-minded Maintenance Troubleshooter to provide professional elevator and escalator maintenance service to our customers in Makkah, Saudi Arabia.
In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will work toward ensuring quality service and improving equipment safety and performance. As a Maintenance Troubleshooter, you will be performing regular maintenance checks and tasks on KONE and Third-Party equipment, as well as attending callouts for stoppages. Training and technical support are provided, and the opportunity for advancement within the company is only limited by your willingness to progress.
What will you be doing?

  • Complete scheduled preventative maintenance

  • Attended service calls and completed planned and unplanned repairs

  • Carry out the activities by KONE policies and procedures, including a sound understanding of quality and safety standards

  • Take immediate action on site in case of high-risk identification and apply the escalation procedure

  • Communicate new technical issues found on the equipment that could cause callouts or safety hazards

  • Responsible for solving the complex technical issues that cannot be solved by the maintenance technician by applying the correct break down correct analysis procedures

  • Accountable for the end-users and the site safety

  • Accountable for precise and timely reporting of the work done

 

Are you the one?

  • Minimum of 10 years of experience within the elevators & escalators industry

  • Diploma in Electrical or Electronics Engineering

  • Good communication skills and willingness to learn

  • Able to work in a fast-paced environment.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

Top Skills

Electrical Engineering
Elevators
Escalators
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The Company
HQ: Espoo
31,273 Employees
On-site Workplace
Year Founded: 1910

What We Do

At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live.

As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.

Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

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