Field Support Representative (Senior)

Posted 9 Days Ago
Be an Early Applicant
Huntsville, AL
Senior level
Security • Cybersecurity
The Role
The Field Support Representative (Senior) will install, repair, and service electronic equipment in the field, provide technical support and training to customers, interpret technical manuals, and supervise repair activities for Army tactical units. The role involves extensive consultation with engineering and customer personnel.
Summary Generated by Built In

Amentum is now hiring a Field Support Representative (Senior) position in support of Product Manager Force Protection Systems (PM FPS) and Product Manager Ground Sensors (PM GS) at locations both CONUS and OCONUS.  This project will provide PM FPS and PM GS a multitude of product support activities to include spares, warehousing/kitting management, maintenance, transportation, shipping, fielding, equipment operator training, contractor equipment operators, field support representatives (FSRs), systems sustainment and design engineering, and supplier or total asset visibility management of Integrated Base Defense (IBD) and Force Protection (FP) family of systems (FOS).Job Duties and Responsibilities:

  • Install, repair, and service electronic equipment, such as computers, radar, missile control, avionics, and communications, in field installations.
  • Converse with customer or supervisor to plan layout of equipment.
  • Read and study blueprints, schematics, manuals, and other specifications to determine installation procedures.
  • Install or oversee installation of equipment according to manufacturer's specifications.
  • Operate system to demonstrate equipment and to analyze malfunctions.
  • Interpret maintenance manuals, schematics, and wiring diagrams, and repair equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
  • Instruct and direct workers in servicing and repairing equipment; Instruct customers on operation of equipment.
  • Consult with engineering personnel to resolve unusual problems in system operation and maintenance.
  • May instruct workers in electronic theory.
  • May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
  • May advise management regarding customer satisfaction, product performance, and suggestions for product improvements.
  • Responsible for the consulting, engineering, and operations activities performed at a particular customer location.
  • Identify changes in telecommunications, computer, and systems technology and interpret their meaning to senior management and the customer.
  • Provide technical assistance to facilitate planning, design, installation, modification, and operation of an information systems capability.
  • Prepare long and short-range plans for application selection, systems development, systems maintenance, production activities and for necessary support resources.
  • Responsible for applications systems analysis and programming activities for a group or section and for feasibility studies, time and cost estimates, and the establishment and implementation of new and revised applications systems and programs.
  • Assist in projecting software and hardware requirements.
  • Assign personnel to various projects and direct their activities; review and evaluate their work and prepare performance reports.
  • Confer with and advise subordinates on administrative policies and procedures, technical problems, priorities and methods.
  • Consult with personnel in other information systems sections to coordinate activities.
  • Prepare activity and progress reports regarding the activities at a particular customer site.
  • Confer and consult with customer personnel regarding performance and scheduling issues.
  • Other duties as assigned

Required Qualifications:

  • Must have a high school diploma.
  • Must have a minimum of 8 years providing embedded technical support, maintenance, repairs, expertise, and advise to Army tactical units.
  • Must have an Active SECRET US Government Clearance. Note: US Citizenship is required to maintain a SECRET Clearance. 

       

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.

The Company
HQ: Germantown, MD
18,261 Employees
On-site Workplace

What We Do

Amentum is a premier global technical and engineering services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. We draw from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Germantown, Md., we employ more than 20,000 people in 48 states and 28 foreign countries and territories. Visit us at amentum.com to explore how we deliver excellence for our customers’ most vital missions.

Similar Jobs

Hybrid
177 Locations
33822 Employees
64K-120K Annually
Huntsville, AL, USA
18261 Employees
Huntsville, AL, USA
18261 Employees

Similar Companies Hiring

Coro Thumbnail
Software • Security • Information Technology • Data Privacy • Cybersecurity • Cloud • Artificial Intelligence
Chicago, IL
330 Employees
MacPaw Thumbnail
Software • Security • Information Technology • Data Privacy • Cybersecurity • App development
Cambridge, MA
550 Employees
Silverfort Thumbnail
Security • Sales • Information Technology • Cybersecurity • Automation
GB
357 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account