Field Operations Engineer, Sr.

Posted 9 Days Ago
Be an Early Applicant
Hiring Remotely in US
Remote
72K-130K Annually
Senior level
Information Technology • Software
The Role
The Field Operations Engineer will provide maintenance and support to military operators at various locations, conducting technical analysis, troubleshooting, and training. Responsibilities include system configurations, operator guidance, and maintenance management, ensuring effective system operability and compliance with customer specifications.
Summary Generated by Built In

Looking for an opportunity to make an impact? 

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a dedication to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. 

If this sounds like the type of environment where you can thrive, keep reading! 

The National Security Sector technology-enabled services and mission software capabilities for defense and intel customers in the areas of cyber, logistics, security operations, and results diagnostics. 

Your greatest work is ahead! 

The National Security Sector at Leidos has an exciting opportunity for a Field Operations Engineer, Sr. to perform maintenance and to support military operators of the system at multiple OCONUS locations. 

Are you ready to make an impact? Begin your flourishing and meaningful career, share your resume with us today!    

THE OPPORTUNITY

The Field Engineer will be required to assess each location and provide unique system configurations/solutions to ensure operability.
The system being deployed is new and there are no manuals or SOPs available, so the FE will be providing training and developing SOPs for the end users/Army.

Primary Responsibilities

Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordination of product solution. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customer's organization.

This position will provide field engineering and technical support services in support of all tasks. This assignment is for a period of up to two (2) months for CONUS training followed by a minimum of one (1) years OCONUS deployment. OCONUS deployment duration may be extended. Program support may require an extended CONUS deployment for support of test events and demonstrations. This may require travel to additional locations in the CONUS, in addition to planned support of initial systems training in Syracuse. Given the indefiniteness of this requirement, actual CONUS requirements are not fully defined at this time.

While in theater, the FOE workweek shall be 12 hours per day, 7 days per week.

This position will provide technical support of the system in the field which will include but not be limited to installation, preventive and corrective maintenance, troubleshooting, and operator guidance and training. FOE's shall be a “subject matter expert” providing support to assigned Commanders in the following subject areas:

FOE's will effectively perform the following tasks:

Provide technical support of the system which will include, but not be limited to, troubleshooting, non-radio frequency (non-RF) repairs and testing of failed systems, operator and maintainer guidance, and training
Recommend \ requisition parts necessary for system repairs.
Contact OEM to report all failures and service actions performed so that pertinent information can be captured in the OEM’s Customer Service Record (CSR) database.

Conduct the maximum amount of troubleshooting, fault isolation and repair to the LRU level including circuit card assembly for all fielded systems authorized at his/her level prior to making the decision to elevate to the next higher-level of maintenance

Take responsibility for preparing systems for operation, system software loading, operator training, and final system operational checks
Provide on-site technical support to military unit(s)
Achieve and maintain technical field-level logistics proficiency on the Silent Archer systems

Assist with the issue \ fielding of systems to U.S. military units to include initial acceptance of systems into theater, system software load, theater data programming, unit \ operator training, system installation, system verification \ operation validation, and the completion of all required documentation to include the following forms: DA 2062, DA 2404, DA 2407, DA 3161, DD 1149, and DD 1348-1A.
Assist in coordinating the packaging and OEM’s Return Material Authorization process of non-mission capable systems or equipment to the next higher-level maintenance facility (i.e., SRCTec’s CONUS Depot Facility in Syracuse, New York). The Government FRA will be the focal point for turn-in of damaged/failed systems.

WHAT SETS YOU APART

Bachelor’s Degree with 4 years of related experience or Master’s Degree and 2 years of related experience or equivalent combination of education and experience. Directly related military experience can offset degree requirements.
Expertise in the operation and maintenance of SRCTec s AN/TPQ-50 or LCMR/LSTAR system.
Expertise in the operation and maintenance of SRCTec s CREW (V4 and V5) Electronic Warfare (EW) system.
Technically support units in the form of operational system check-outs of repaired systems.
Experience performing program system updates for new threat software loads and for software upgrades.
Active DoD SECRET security clearance or ability to obtain a DoD Secret security clearance.
Must be able to pass a pre-deployment physical.

YOU MIGHT ALSO HAVE:

Previous successful deployment work as contractors with the US Military, or US Military experience performing installation, operation, maintenance and training of radar systems OEM (SRCTec) certification and transferable technical knowledge of the system sufficient to perform trouble-shooting, fault diagnosis, and preventive and corrective maintenance and be able to properly operate the system.
 

Original Posting Date:2025-02-07

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $72,150.00 - $130,425.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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The Company
Alexandria, VA
27,104 Employees
On-site Workplace

What We Do

We Are Leidos

For 50 years we have been tackling some of the biggest problems that face our nation and our world.

OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.

Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.

Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.

Your most important work is ahead.

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