Field Marketing and Community Manager

Field Marketing & Community Manager - West

San Francisco, CA • United States

What you’ll do at Productboard:

• Own community events out of the Bay Area, hosting meetups regularly in our office or offices of our partners or customers
• Manage community engagement, sparking interesting discussions and momentum with creative and innovative programming 
• Energize product managers and Productboarders with compelling events and content whether it’s an interesting activity, topic, or speaker that gets people hooked
• Execute against third-party sponsorships, co-branded partner events, and Productboard-hosted events, negotiating key partnerships and driving strategic value for Productboard.
• Collaborate closely with Sales, Product Marketing, Revenue Marketing, Product to ensure alignment and drive impact through every event.
• Lead event logistics end-to-end, including budgeting, vendor management, speaker programming, invitations, swag, and post-event outreach post-event reporting, and detailed execution.
• Report against event metrics and analyze performance, supervising return on investment, pipeline contribution against forecasted, and attendee engagement to continually optimize event strategies.
• Innovate on event formats and experiences that show Productboard’s brand, providing creative and engaging touchpoints for our audiences.
• Support and own select categories under Productboard’s hosted events which may include Customer Advisory Board, Annual User Conference, Regional Product Days. 
• Cultivate relationships with internal and external team members, including customers, partners, and thought leaders, to elevate Productboard’s presence at key events.
• Maintain a data-driven approach to events, ensuring every experience is optimized for measurable business outcomes.

We'd love to hear from you if you have:

• 5+ years of experience in event marketing, field marketing, or community, with a track record of leading small and large-scale events.
• Managed regional summits and in-person or virtual events from conception to execution, including budgeting, logistics, and vendor relationships.
• Owned community engagement from speaker recruitment to in person or virtual meetup execution.
• Strong experience with cross-functional teamwork, especially with Sales, Product, Office Ops, and Executive teams, to align events with business priorities.
• Proficiency in applying data analysis to inform decision-making, monitoring event success, and optimizing strategies based on important measurements like return on investment and lead generation.
• Proven communication and relationship-building skills, with ability to collaborate with stakeholders, and negotiate with vendors and partners.
• Creative event design skills that translate brand and vision into engaging event experiences.
• Strong project management skills, with the ability to prioritize multiple projects simultaneously and adapt to evolving business needs.

While not required, it’s an added plus if you also have:

• Familiarity with event management tools, registration platforms, CRM systems, and other event technology to streamline processes and improve attendee experiences e.g. Goldcast, CVENT, Salesforce. 
• Experience in hybrid event formats, blending virtual and in-person experiences for a range of audiences.
• Experience managing a range of communities from users to decision makers (Directors, VPs and upwards)
• Experience crafting events that reflect Productboard’s dedication to inclusivity and diversity, ensuring a welcoming environment for all attendees.

Why You'll Love Working Here:

• Be part of building the world’s first and best Product Platform that fundamentally changes how our industry approaches the craft of Product Management.
• Opportunity to impact the trajectory of a high-growth product organization.
• Collaborative, team-oriented culture with smart, innovative colleagues.
• Competitive salary and benefits, including stock options.

You can look forward to the following benefits:

• Competitive compensation, stock options, company 401k
• A budget for your professional development and ongoing learning
• Flexible PTO and paid sick days
• Life insurance and disability coverage
• Carrot Fertility Benefits
• 1 Volunteer Day per year for you to help causes close to your heart
• 8 weeks of Paternity leave and 12 weeks of Maternity leave
• Mental Wellness Program to support your well-being and self-care
• Company contribution to gym and wellness memberships
• Commuter benefits
• Company contribution and access to best-in-class health benefits and your own Soulmio membership

About Productboard

Productboard exists to help the best product minds out there make products that matter, together. We believe we all deserve to live in a world filled with extraordinary products - products that exceed our expectations in both functionality and delight.

That is why we made our purpose-built and customer-centric product management platform that helps organizations get the right products to market, faster. More than 5,500 companies, including Microsoft, Zoom, Salesforce, and Cartier, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap.

With offices in San Francisco, Prague, Vancouver, London, Dublin, and Brno, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.

We are very well funded and financially stable Series D company, with a validated product market fit and a massive future market opportunity.

• Join at the golden startup age — established stability with large space for innovation and individual impact
• You’ll enjoy an exciting team atmosphere, building a whole new category of software
• You can help change the way that products are built all over the world
• We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
• We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets
• We are recognized as a leading tech startup in our category, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on, and are regularly recognized for our company culture

About our culture

Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:

• People feel empowered, supported, and included
• Trust and transparency are built into the way we work
• Creativity, curiosity, and continuous improvement are encouraged and nurtured every day

Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, success, and failures.

Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product!

Equal Opportunity Employer Statement

We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.

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