Field Logistics Specialist
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
The OSC Specialist is an on-site member of the Logistics Team in a District Sales Office. This person will provide logistical support to the Sales Reps as well as excellent customer service to the hospital staff that will differentiate Smith & Nephew from their competitors.
The OSC Specialist will focus on product delivery, re-stocking and maintaining inventory levels, and re-setting instruments Pre and post-surgery. Will acquire a good working knowledge of company products, operating systems and procedures is critical.
What will you be doing?
- Plans, schedules, and prioritizes upcoming surgery procedures that will be needed form the district office. Assign local pickups and deliveries with respect to time-sensitivity of each and distances to be traveled to MOSC personnel.
- Assures necessary paperwork is processed for shipments handled.
- Develop and maintain working knowledge of existing products and new product introductions (instruments and implants) to effectively function in the field regarding proper delivery and pickups. Ability to proactively identify errors and omissions in deliveries/ pickups to eliminate redundancy in required stops.
- Communicates effectively and professionally with Office Staff, Sales Representatives and all third party end-users, including but not limited to Hospital Receiving, Central Processing, and Operating Room Staff. Fields customer complaints and communicates them as necessary to OSC staff.
- Dress in a professional manner as a representative of the company, this may entail wearing Smith and Nephew logoed apparel at the discretion of supervising manager
- When not directly engaged in courier responsibilities assist in Office, Sales and OSC duties as required.
- Works with the District OSC staff and Inventory Specialist in analyzing and deciding the best options for local delivery based on time, cost, and vehicle availability, with respect to multiple locations and extremely time-sensitive shipments.
- Routes shipments via the most appropriate method and confirms updated delivery
- Carries cellular phone on person at all times in order to communicate effectively regarding pickups and deliveries. Overtime / call will be required to accommodate emergency situations and facilitate changing surgical schedules.
What will you need to be successful?
Education:
- Minimum two years college with classes in operations, customer service or distribution desired. In lieu of college classes, a combination of education and above experience totaling four years is required. 4 year Bachelor's Degree preferred.
Experience
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
- Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/
- Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
- Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
- Training: Hands-On, Team-Customized, Mentorship
- Extra Perks: Discounts on fitness clubs, travel and more!
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into YouUnlimited, life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
What We Do
Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.
From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place.
Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart.
Through a spirit of ownership and can-do attitude, we work together to win..
We’re a company of people who care about each other, about our customers and their patients, and about our communities.
Together, we fulfill our shared purpose of Life Unlimited.
Please note: not all products referred to may be approved for use or available in all markets.
