Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.
Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.
Field Engineer (Cikarang)
In close consultation with Data Center management, the Field Engineer will contribute to the maintenance of the technical installations and infrastructure on the Data Centers of EdgeConneX. This position will be based in Cikarang, Jakarta, and reports to the Data Center Operations Manager.
Primary Responsibilities
- Responsible for ensuring the safe, effective, and efficient delivery of planned maintenance, that meets all EdgeConneX standards and procedures, by leveraging competent contractor/vendor resources with attention to quality.
- Plans and implements customer requested work in a timely manner. Ensures that the customer and company management are informed on the status and details of the work.
- During normal working hours, responds to alarms, critical situations, and emergencies in a proper and timely manner. Responsible for communicating in a calm and clear manner and in accordance with the emergency response plan.
- Ensures that company management is fully informed and briefed on all planned and corrective work occurring in the Data Center.
- In concert with the operations:
- Plans work on equipment according to Planned Preventive Maintenance Schedule, including roadmap to be approved by Manager of Operations and/or Nominated person in control of an electrical installation.
- Prepares detailed Method of Procedure to be approved by Operations Manager and/or nominated person in control of an electrical installation.
- Organizes all testing of mission critical equipment on the site.
- Responsible for ensuring that all work being done by contractors/vendors is logged in EdgeConneX systems and is in accordance with the approved Method of Procedure
- Responsible for ensuring that all work being done by contractors/vendors is completed per MOP, systems is functioning, and workplace is clean.
- Will take initiative to ensure that quality and efficiency standards are raised for all the equipment in the Data Center. This includes finding ways to delivery cost savings to EdgeConneX without sacrificing quality.
- Provide technical leadership during incidents and troubleshooting.
- Train new hires on DC installations and operations maintenance and standards, customers service delivery.
- Finds ways to increase energy efficiency without sacrificing continuity or uptime of the site.
- Administers in a correct and timely manner all executed work in accordance with all process and Procedures.
- Works effectively and efficiently with others inside the organization.
- In Emergencies, is responsible for the timely response to ensure safety and operational continuity on site.
- Is constantly monitoring works on site to ensure that safety standards are met.
- This job requires 24/7 on-call support.
Knowledge, Skills & Abilities
- Fluent in English and Bahasa Indonesia.
- Ability to be at the data center location within 30 minutes of being called in for emergencies.
- Strong technical knowledge and operational experience of Mechanical and Electrical systems in use in the Data Center environment including transformers, generators, switchgear, UPS systems, ATS & STS units, RPP units, chillers, CRAC/CRAH units and fire systems.
- Strong technical knowledge of HVAC principles and operations.
- Strong communications, both written and verbal, in leading teams and coordinating with peers and other disciplines on driving projects/issues to closure.
- Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables.
- Superb ability to prioritize and manage multiple projects/responsibilities.
- Superb ability to meet committed timelines, leveraging assistance/input from peers.
- Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to ‘getting a job done.’
- Strong attention to detail.
- Strong leadership skills.
Experience/Education
- Education level complied with Local Degree standards, minimally at a M&E or related technical education
- Formal, relevant Mechanical & Electrical Engineering (M&E) training
- Past Safety Training for Data Center Operational Supervisors
- 2+ years of relevant work experience in a data center environment
EdgeConneX believes diversity – of thought, backgrounds and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment in which inclusion through diversity helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.
EdgeConneX offers a competitive benefits package.
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What We Do
EdgeConneX® is your global data center provider, operating highly proximate, high-powered, purpose-built solutions for customers at any scale – Edge, Far Edge, Hyperscale, and Edge Cable Landing Stations – anywhere in the world.
