Field Applications Scientist - Gaithersburg, MD

Do You Want to Improve the Future of Healthcare? 

• Want to enable the world's top scientists to deliver impactful healthcare solutions faster?
• Do you believe that the best team wins?
• Do you thrive on providing innovative solutions to unique challenges?
• Do you enjoy a fast-paced environment requiring flexibility and adaptability? 

If so, we would like to meet you.

Who We Are

Biosero, Inc. is the leader in life science robotic automation and integration. Our award-winning no-code software tools enable vital research to be done quickly while freeing scientists to address additional scientific challenges. Our solutions are placed in the top accounts worldwide, including the top: pharmaceutical, agricultural, clinical, diagnostics, and biotech companies. Our work impacts the world by accelerating productivity, discovery & cures. Our team is passionate about our mission to enable discoveries in life science by coupling our software platforms with data and robotics. Biosero is the fastest-growing software company in the life sciences space. We have been voted the best place to work for many years.

What You Will Do

This position will primarily focus on the implementation of the best automation software in the world. Biosero designs and implements laboratory automation workflows for biological & pharmacological research, clinical diagnostics, academia, and other scientific areas. To ensure this, there is an important need to understand the unique logistics that are associated with the proper execution of these specific processes. A prior history of being an end-user of automation systems is essential. The familiarity with scripting languages (C#, JavaScript, Python or Visual Basic), and past roles with experience in the laboratory automation environment utilizing liquid handlers will be extremely beneficial and preferred. As a Field Applications Scientist, you will work with the customer to generate a Green Button Go program that fulfills the workflow requirements, operate collaboratively with internal teams to assist with the generation of acceptance criteria and associated documentation. As the needs of the customer may change and evolve, you will also provide support of any Biosero delivered work cells as needed. As a Field Applications Scientist, you will act as a Technical Lead on automation projects. As required, this position will include travel to the customer site to implement the automation workflow solution using the Green Button Go software, to assist/support the testing of device drivers, and to assist with the deployment of the automation work cell when necessary. Ability to travel (including internationally) 30-50%.
Candidates should reside in or around Gaithersburg, MD.

Essential Responsibilities

• Be a resource that can interact with the customer with relevant workflow questions
• Excellent technical acumen to: 
  • collaboratively interpret needs of the project
  • determine & mitigate any risks to the project
  • assemble requirements derived from a statement of work (SOW) to generate acceptance criteria documentation 
  • execute upon the implementation
• Understand the customer’s needs for success 
• Deliver automated solutions within Green Button Go Scheduler software
• Identify workflow scenarios that require significant development and customization that may pose risks during the implementation phase
• Be a conduit to transfer important information within company and help support other implementations
• Be a part of other projects and consultative opportunities where necessary
• Engage with customers and Biosero partners to help provide the best experience of a successful automated solution
• Where possible, contribute to marketing efforts to generate material that will promote Biosero products
• Provide customer training on Green Button Go Scheduler.

Experience Requirements

• Excellent creativity, analytical, problem solving, and time management skills
• Excellent verbal and written technical communication skills with an emphasis on ability to present effectively to a diverse audience
• Excellent interpersonal and relationship building skills; strong team player
• Ability to coordinate and execute upon multiple priorities within demanding and tight timelines
• Ability to be flexible, innovative, and creative while working smartly in a fast-paced, high growth environment
• Proactive in maintaining an awareness of current and emerging technologies/trends in the life sciences research sector
• Ability to work independently with little oversight
• Ability to travel, 30-50%

Educational Requirements

• Bachelor’s degree in Life Science, Molecular and Cell Biology, Biochemistry, or related subjects 
• 3 to 5 years of practical hands-on laboratory experience
• Advanced degrees and specialization may be beneficial but not required

Training, Skills, Knowledge, and Qualifications

• Experience with laboratory automation manufacturers (Agilent, ThermoFisher Scientific & HighRes) and their instrumentation
• Familiarity with automation friendly equipment
• Knowledge to utilize programming/scripting languages (C#, JavaScript, Python or Visual Basic) 

Benefits

Benefits include 401K with company match, Flexible Vacation Policy, Health Benefits, Investment in Professional and Personal Development, and much more.