Field Applications Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

The SensArray division is the world leading provider of in situ processing measurement and control solutions for the semiconductor industry. The company provides measurement and control solutions to both semiconductor fabs and mask shops to ensure that yields are consistently high thus enabling cost-effective manufacturing SensArray business unit is dedicate to support customer R&D phase as well as HVM with in-situ thermal process control. SensArray business unit enable APC (Automated Process Control) to improve process optimization and yield improvement.

Job Description/Preferred Qualifications

Job Description:

• Customer facing technical role - Significant portion of the work will be inside clean rooms of customer semiconductor fabs.
• Analyze customer issue from technical perspective, prepare Statement of Work, develop complex DoE (Design of Experiments), run demo of KLA tools, prepare demo reports, and present to customer.
• Execute detailed characterization of field test plans of KLA tools
• Perform routine problem diagnosis and problem resolution for characterization, demos, or field projects or post-sales support
• Participate on conference calls with KLA engineers to help evaluate and resolve tool issues.
• Technical publication: Publish BKM (Best Known Methods), White Papers, Peer Reviewed Papers on technical issues
• Provide support during H2H, PLC, alpha characterization, beta testing, and gap analysis.
• Contribute to test plan development.
• Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution.
• Develop training modules and conduct training for new engineers.
• Travel: Traveling to customer sites is required:
  • Domestic travel based on assignment is required.
  • International travel to Headquarters at Milpitas, California, USA for training or meeting with division engineers as needed

Required Qualifications:

• Ph.D. or Master's degree (Science or Engineering) or BS (Science or Engineering) with 1-3 years' experience.
  • Preferred Fields: Science (Chemistry/Physics), Engineering (Chemical/Mechanical/Electrical/Electrical/Material Science)

• Business level language skill of Japanese and English is must.
• Understands engineering principles and techniques related to semiconductor fabrication. Working knowledge of major system components and their interactions. Possesses generalist knowledge of technical areas covered by the department.
• Good working knowledge of testing techniques and statistical data analysis
• Ability to diagnose and resolve basic customer issues.
• Strong technical communication skills especially technical documentation

Preferred Qualifications:

• Previous experience in Semiconductor Fabrication especially in process side.
• Previous experience in customer facing roles

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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