Field Application Specialist

Job TitleField Application Specialist
Location(s)Hyderabad, India - Remote

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity 

The field application specialist for the Life Science will support the Life Science organization in the achievement of defined revenue targets for product lines supporting the workflow Related to Pre-clinical in-vivo imaging, animal handling, understanding drug discovery and screening.

The field application specialist will work with the India South Asia sales and marketing team to define and deliver pre and post-sales strategies such as presentation materials, demonstrations/Applications, and training. The sales organization consists of direct sales account managers, agents, and other field application specialists.

We would also welcome applications from laboratory scientists who have experience in Pre-clinical in-vivo imaging, animal handling, understanding drug discovery and screening, and looking to move into a Techno-commercial role.

Key Responsibilities

Pre & post-sales support

• Traveling to customer site for at least 40-50% time in a month.
• Work with the sales team to improve sales execution and maximization of prospect conversion rates; ensuring, during customer interaction, customer needs are well qualified, presenting & demonstrating Revvity solutions, effective competitive positioning of our benefits and price, and ultimately improving our win rate within the available market to grow our share position.
• Assist the sales team in assessing customer needs, differentiating from competition Revvity’s value proposition, and handling customer objections.
• Provide a high degree of technical support to the local teams and our users, including instrument demonstrations, sample running, technical guidance on quoting, and troubleshooting.
• Act as a technical consultant to our customer quoting process to ensure the suggested configurations meet customer needs and that all commitments made fall within the performance specifications of the instrument.
• Support the internal and external sales force for tenders and offers by defining configurations and application solutions that “fit” with customers’ requests.
• Assist the Sales team in the development of targeted account strategies to deliver annual business & share growth targets for our key accounts.
• Generate a strong customer referral base and utilize it effectively as needed.
• Work with R&D, the BU, field sales and service teams, and customers to develop new application support data (priorities being given by Product Leaders).
   

Demonstrations

Plan and manage the demos in agreement with Sales and Account Managers, reporting the outcome (won/lost and revenue).

• Provide effective and timely high-level demonstrations.
• Own the relevant demo-instruments inventory on defined product lines – responsible for conditions and locations in coordination with the Centre of Excellence located in different parts of India.

Marketing

• Provide technical competitive intelligence for differentiation over competition and reaction to competition’s tactics.
• Provide content for marketing collateral.

Training

• Assist in training internal/external sales channels (Account Managers, Instrument Specialists, Agents) to drive sales activities.
• Develop sales professionals’ skills for simple demos and independent selling.
• Provide training assistance to Service partners (Service and Application Engineers) on “how to use” instruments.
• Develop customer training material and guarantee adequate standards of excellence in customer training.
• Deliver product training to key and strategic accounts.

Education and Experience

• Post Graduate Degree and above in Life Sciences and its applied subjects, experience in working with relevant instruments e.g. Pre-clinical in-vivo imaging, animal handling, understanding drug discovery and screening, Academia and Government, and drug discovery CRO workflows.
• Hands on experience in Pre-clinical in-vivo imaging, animal handling, understanding drug discovery and screening
• 6-7 years of Previous sales/FAS experience is an advantage, though we would welcome applications from laboratory scientists who have relevant experience.
• Ability to define and promote added value solutions for customers
• Good and fluent English, to communicate internally and in regional languages is a plus.
• IT literate.

Competencies

• Meetings, conference calls, and process documentation will require good verbal and written communication skills. The capability to prepare and conduct lectures, presentations, and training to a diversified audience is essential.
• Must be Professional and Ethical with high Integrity.
• Proactive mindset with a strong sense of responsibility and ownership. Ability to analyze and solve complex problems. Capable of influencing and motivating others.
• Strong interpersonal skills
• Ability to operate independently and as part of a team.

Travel

• Available to travel across the region - average 50% per week in all over India and South Asia.
• Prepared to travel occasionally to support other areas outside the office location.