Supplier Enabled Services Manager - External Workforce

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The PositionThe Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

Supplier Enabled Services Manager - External Workforce 

Roche has defined an exciting 10-year ambition plan, requiring us to adapt and transform to our evolving ecosystem and challenges ahead of us. To ensure we can succeed in this new environment and deliver on our mission for patients, Global Procurement (GP) has transformed to build capabilities and create an agile organisation that will deliver on our vision to “accelerate Roche’s goal to bring innovative solutions to patients quickly and efficiently through business and supplier partnerships”.

Supplier Enabled Services is a team within GP focused on designing, managing, and delivering services to Roche that utilize and connect with our ecosystem of external suppliers. This is an exciting area where you can develop cross-functionally, connect closely to business needs, and deliver meaningful, long-term value to Roche beyond the traditional Procurement value chain. This position reports into the External Workforce Services Lead.

The opportunity:

As an External Workforce expert at Roche, you will play a key role in the Supplier Enabled Services - External Workforce team, contributing to the success of our External Workforce infrastructure. In this role, you will collaborate with cross-functional partners such as Procurement, People & Culture (P&C), and Informatics to drive external workforce strategies, ensuring compliance, efficiency, and innovation in our external workforce management. 

• Act as the VMS product owner on behalf of global procurement, acting as a partner to our external workforce managed service providers and business stakeholders. You will work as part of a cross functional team to ensure operational excellence and a positive user experience for our VMS technology.

• Act as a domain knowledge and subject matter specialist for external workforce technologies, providing input, advice, and know-how in workforce and digital solutions.

• Identify and clarify business customer problem statements/opportunities in collaboration with People & Culture and Informatics product teams.

• Develop and deliver market and supplier-driven solutions to meet external workforce priorities and business challenges, enabled through our external workforce technology landscape. 

• Oversee the execution of a strategic roadmap of technology projects and solutions, in the external workforce space.

• Act as a champion of reporting and analytics for external workforce related data, focused on procurement related data and output. 

It is envisioned that the focus area of this role would be external workforce technology, however, this focus area may evolve based on future category opportunities and changing customer needs and priorities.

Who you are

• Demonstrated experience delivering technology and innovation across workforce topics, focused on digital solutions (e.g. SAP Fieldglass).

• Knowledge of integrated process management, including mapping, optimization and documentation.

• Proven success in project management, leading cross-functional, global teams to deliver on timelines, including communication and change management.

• Experience in supplier relationship and performance management, including defining value creation targets and reporting of supplier performance, managing risks and conducting regular business reviews. 

• Business level fluency in English.

Be part of our inclusive team at Roche Procurement in Welwyn. Apply now!

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Our UK Pharmaceutical head office is situated in Welwyn Garden City, Hertfordshire, with beautiful countryside surrounding the area. Supported by major motorways & airports as well as being a 30 minute train ride to London, access is easy. Our award-winning office, known as Hexagon Place, was opened in 2005 and provides a modern, flexible working environment with facilities that are second-to-none. Around 2,000 people work at our Welwyn office in Global Early Development (pRED), Global Product Development (PD), Commercial (Rx) and our Corporate functions.

Roche offer a competitive salary plus the excellent benefits you would expect from a blue-chip organisation. There is a fully equipped gym on-site, a library and information centre, and an active sports and social club. We also have a subsidised staff restaurant providing foods to cater for every taste throughout the day. At the heart of the building is an informal meeting area known as The Street which features a coffee shop, snack machine and cashpoint. A second building on-site, called The Hub, contains modern meeting room and conference facilities. Roche promotes personal well-being and work-life balance. Therefore, flexible working options will be considered for all roles at Roche UK. Roche is committed to creating a diverse & inclusive environment. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.