Experience Designer

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role:

As an Experience Designer, you'll play a crucial role in enhancing user experiences at AGL, by analysing user behaviour data and collaborating with the optimization team to refine designs for better usability and performance. You will also partner closely with the Content Production team to translate user and business requirements into compelling, effective digital experiences. Your role is essential in aligning design elements with broader business goals, ensuring the creation of seamless and impactful digital interactions that exceed user expectations.

What you’ll be doing:

• Collaborate with the website production team, designers, and product owners to create high-quality designs, images, and compelling user experiences that align with business and user needs.

• Partner with the optimization team to analyse user behaviour data, refine designs iteratively, and improve usability and performance.

• Communicate concepts clearly through user flows, sketches, wireframes, and polished visuals, ensuring consistency with the Design System and brand identity across digital touchpoints.

• Conduct research and testing, including competitor analysis, user interviews, and usability testing, to gather insights and inform design improvements.

• Stay informed about industry trends and UX best practices, ensuring designs remain competitive and aligned with evolving standards.

• Actively engage in design reviews, brainstorming sessions, and cross-functional meetings to contribute innovative ideas and solutions.

About you:

• Previous experience in visual design, with a strong portfolio showcasing your design skills and projects.

• Completed an accredited course in UX Design, gaining comprehensive knowledge and practical skills in user experience including research, prototyping and usability testing.

• Proficiency in design tools such as Figma

• Excellent communication and collaboration skills with the ability to work effectively in a team environment

• Strong problem-solving skills and attention to detail

• Experience with Adobe Experience Manager (AEM) is highly desirable.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.

• Discounts on energy, telcos and solar plans.

• Participate in Energise - our reward & recognition program.

• Access 20 weeks of paid parental leave for the primary carer.

• Access to an additional week of recharge leave per year.

• Play an active role in our diversity & inclusion initiatives.

• Novated leasing and Electric Vehicle subscriptions.

• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on role type and location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.

Location:

Docklands VIC 3008

Job Family Group:

Digital Marketing