Executive Director - Experience Design

Job Description
Are you ready to shape the future of private banking? As an Experience Design Executive Director, you'll drive innovation and excellence in digital product design, creating impactful experiences that strengthen client-advisor relationships. Join us to make a difference in the financial world.
As an Experience Design Executive Director within our Global Private Bank Design Team, you will lead and inspire a talented group of designers to create exceptional digital products and services. You will set the vision and methodology for design, ensuring a user-centric approach that delivers simple, engaging, and innovative experiences. Collaborate with cross-functional teams in a fast-paced environment to bring new ideas to life.
Experience Design Executive Director
Short Description: Join our innovative team as an Experience Design Executive Director, where you'll lead the transformation of private banking through cutting-edge design and technology. At J.P. Morgan, we empower clients and advisors with essential tools to achieve financial goals.
Introductory Marketing Language: Are you ready to shape the future of private banking? As an Experience Design Executive Director, you'll drive innovation and excellence in digital product design, creating impactful experiences that strengthen client-advisor relationships. Join us to make a difference in the financial world.
About the Opportunity: As an Experience Design Executive Director within our Global Private Bank Design Team, you will lead and inspire a talented group of designers to create exceptional digital products and services. You will set the vision and methodology for design, ensuring a user-centric approach that delivers simple, engaging, and innovative experiences. Collaborate with cross-functional teams in a fast-paced environment to bring new ideas to life.
Responsibilities:

• Lead and manage a global user experience design team for client and advisor platforms.
• Expand the team while maintaining brand consistency and scalable design systems.
• Achieve project goals and metrics at and after launch.
• Build strong relationships with cross-functional stakeholders.
• Advocate for client and advisor experiences as a leader in the organization.
• Develop and present design concepts and prototypes.
• Mentor and guide junior designers to foster professional growth.

Required Qualifications, Capabilities, and Skills:

• Online portfolio demonstrating superior product design experiences.
• 10+ years of experience in product design and graphic/visual development.
• Experience managing design teams.
• BFA or BA in a related design field.
• Ability to synthesize complex needs and provide thought leadership.
• Understanding of responsive web and mobile application design.
• Expertise in Figma and digital accessibility principles.
• Strong communication and relationship-building skills.

Preferred Qualifications, Capabilities, and Skills:

• Wealth management industry experience.
• Familiarity with current technologies and their application to digital experiences.
• Ability to adapt and change direction based on team and stakeholder consensus.

Organization Description: J.P. Morgan provides individuals, advisors, and institutions with comprehensive asset management strategies through a global network of investment professionals. Our Global Private Bank Design team is dedicated to creating innovative products that empower clients to make informed financial decisions while ensuring security, customer control, and privacy.
We Value Diversity: We celebrate the unique skills of every team member and are committed to building an organization that thrives on diversity. We support professional growth and career development. If you're ready to tackle global challenges and make an impact, we want to meet you.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.