Executive Director, Client Solutioning - Tech & Disruptive Commerce

Posted 5 Days Ago
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Chicago, IL
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
As Executive Director in Commercial Banking Payments, you lead a national team to deliver tailored payment solutions, manage the strategic development of solutions, partner with Sales on pricing, oversee client feedback, and identify market opportunities for product differentiation.
Summary Generated by Built In

Job Description
The Technology and Disruptive Commerce Vertical within the Commercial Banking Innovation Economy team encompasses companies that are revolutionizing traditional retail and online experience. Unlock your potential as a leader in Payments, where you will arm sales, optimize complex problem-solving, and shape customer-centric strategies. Leverage your expertise to make a lasting impact in a fast-paced, collaborative environment.
As an Executive Director in Commercial Banking Payments, you are an expert in a diverse set of products and the sales cycle for a designated client segment. As a leader on the team, you leverage your advanced capabilities to craft complex solutions, partner with Sales to identify and capture market opportunities, and create new ways for teams to continuously deliver value to customers.
Job responsibilities

  • Leads a national team of Payables, Receivables and Digital Client Solution Specialists focused on delivering robust payments knowledge to identify, create and pitch profitable, client-tailored solutions through a deep understanding of the technology industry.
  • Leverages extensive knowledge of products and capabilities to manage the strategic development of end-to-end solution strategies and processes
  • Partners with Sales to advise on strategic pricing for deals, contributes to the development of sales training and collateral, and oversees Request for Proposal (RFP) responses
  • Manages the collection of client feedback and oversees the delivery of feedback to Product teams
  • Influences the product roadmap, vision, development, execution, risk management, and business growth targets
  • Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation


Required qualifications, capabilities, and skills

  • 8+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of products
  • Extensive experience facilitating sales cycle activities and developing and optimizing strategies and processes
  • Demonstrable experience structuring and handling complex solutions for business problems to meet clients' needs
  • Experience driving change within organizations and managing stakeholders across multiple functions


Preferred qualifications, capabilities, and skills

  • Recognized thought leader within a related field
  • Team-oriented with the ability to develop strong working relationships with clients, peers, and cross-functional partners


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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