Executive Assistant - APAC Chief Information Officer & Markets Technology

Job Description
J.P. Morgan's Corporate & Investment Bank is looking to hire a top performing executive assistant to support diverse teams. A successful Executive Assistant should have excellent interpersonal skills, attention to detail, quality focus, strong initiative, possess a "can-do" attitude, high energy and flexibility to a high-paced deadline driven organization. In this role you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
As an Executive Assistant to APAC Chief Information Officer & Markets Technology, you will be responsible for performing an array of administrative functions requiring confidentiality, initiative and sound decision making for the executive, their team of managers, and other stakeholders. You bring years of experience being an Executive Assistant while being very adaptable, and welcoming change.
You confidently make independent decisions when handling administrative tasks. You develop an understanding of what matters to the team you are supporting, and you actively apply that knowledge to your day-to-day activities. You act as an owner and a problem solver.
You possess superior communication skills, both written and oral. You are clear, concise and to the point. Your phone etiquette is excellent, and you have a sense of ownership to always follow-up when required. You know when to use tact and discretion when dealing with confidential matters.
Job responsibilities:

• Collaborate closely with the APAC Technology Chief of Staff office in organizing and coordinating leadership meeting forums, offsites, leadership and employee engagements.
• Strong ability to manage and handle complex and detailed calendars, dealing with multiples and or urgent meeting conflicts, setting up of meetings and conference calls, internally and externally across the APAC and Global regions.
• Ability to work in a fast paced, ever changing environment and to effectively handle multiple priorities with a calm, professional and willing attitude
• Telephone Coverage and ability to answer phones professionally, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
• Arrange and coordinate complicated domestic and international travel arrangements (air, hotel accommodations and ground transportation); prepare detailed itineraries, required travel visas/documents, and assure accuracy and timely delivery of plans/tickets to travelers
• Process invoices and T&E expense claims for team members timely. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
• Open to take on increased and/or new responsibilities at any time
• Assist with overflow, special projects, assistant back-up coverage and day-to-day tasks
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access

Required qualifications, capabilities, and skills:

• Secretarial / administrative professional certification
• Minimum of 5 years' experience in an Executive Assistant role in financial institutions, ideally supporting a team of all levels
• Tact and good judgment in confidential situations and proven experience interacting with senior management
• Strong interpersonal and partnership skills, i.e. develop relationships with peers, clients etc.
• Open to take on increased and/or new responsibilities at any time
• Good problem-solving ability and adaptable team player
• Experience in calendar management
• Excellent telephone etiquette
• Strong working experience with Microsoft Word, Excel and PowerPoint
• Knowledge of general office procedures (e.g., scheduling, expenses, calendar)
• Superior oral and written communication skills

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.