Executive Assistant and Office Manager

THE COMPANY:

Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

The role of EA to the International MD and Office Manager (London) will ensure the smooth operation of JLI’s London office (home office to the UK team and international hub office) and the office of the International MD. Some assistance may also be required on an adhoc basis for other executives when travelling to London.

KEY RESPONSIBILITIES:

• Proactive and efficient diary management to ensure efficient use of MD’s time
• Understanding the varying needs of the MD / office and able to anticipate and adapt plans to suit priorities and changes that may arise
• Liaising with external contacts to ensuring customer and external stakeholder relationships are maintained
• Organisation of meetings / events as required including taking ownership for the meeting facilities (and budget management of) , communication to attendees, circulating documentation in advance and capturing accurate minutes when required via attendance
• Supporting the MD with incoming and outgoing correspondence (internal and external contacts), some of a confidential nature, including inbox management where required
• Working with MD and their wider LT to ensure their department runs effectively and pro-actively supporting with any challenges that may arise to minimise disruption
• Production of confidential briefing documents, reports and presentations
• Travel arrangements including accommodation, trains etc and ad-hoc administration as required, including but not limited to expense administration
• Working collaboratively with the EA’s / Director of the CEO’s office to ensure efficient diary coordination
• Be the key point of contact with office landlords ensuring all records, budgets and invoicing records are kept up to date
• Ensure the office environment remains of a high standard including management of cleaning services (provided via the landlord) and any ad hoc supplies are ordered in a timely manner
• This role requires 4 days a week based in our London office with the other day remote if preferred

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• Minimum of two years’ experience delivering an EA role at a senior / executive level. Experience in the FMCG industry is an advantage but not essential
• Thrive in a busy and active environment and have a fantastic ability to multitask and work at pace
• Proficient in Microsoft Office, G suite , Zoom and have exceptional attention to detail
• Able to use effective tools to plan ahead ensuring flawless execution of tasks
• Able to work independently as well as being a strong team player
• Excellent people skills, confident, approachable and an ability to build relationships at all levels.
• Outstanding written, oral, and communications skills
• Ability and willingness to work across multiple time zones, countries and cultures when required
• High level of personal integrity given the confidential nature of a role at this level

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision benefits

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Juul Labs also complies with applicable employment eligibility verification requirements. All applicants must have the authorization to work for Juul Labs in the country of employment.

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