Job Description
Become an integral part of the Health and Wellness team, Reporting to the Global Medical Director. You will be a valued member of the collaborative Health and Wellness team, supporting a department that operates 21 onsite health clinics across the U.S. and meaningful wellness initiatives that serve more than 180,000 employees.
As an Executive Assistant in Health and Wellness, you will work closely with executive leadership, utilizing attention to detail, sound judgement and organizational skills to further the goals of the department. The incumbent will effectively and efficiently manage calendars, coordinate meetings/travel, execute operational processes/tasks and interact with clinicians, employees seeking medical support, teammates, external suppliers and internal stakeholders.
Job Responsibilities
- Support various administrative priorities primarily for the Health and Wellness department under the direction of the Global Medical Director.
- Manage calendars across executive team; report on upcoming travel and/or absences on regular basis; schedule and coordinate appointments/meetings, as directed.
- Assist in preparing agendas, reports, meeting notes, spreadsheets, presentations and contact/distribution lists.
- Assist team with access requests and staff onboarding/offboarding processes.
- Track staff and clinic licenses/credentials regularly, communicating upcoming expiration dates, as applicable.
- Potentially support other initiatives across the Benefits team, including but not limited to managing requests for temporary office space within the Health and Wellness Center from traveling Benefits executives.
- Process approved invoices, membership/license renewals and T&E expense claims for team members, ensuring all policies/processes are followed on time and within provided guidelines.
- Provide assistance and coverage for other Health and Wellness Center administrative team members working in the NY-NJ health centers, as needed, including interacting directly with JPMC employees and nurses to complete front desk tasks, when needed.
Required Qualifications, Capabilities, and Skills
- At least five years of experience working with senior level management in a complex, fast-paced corporate and/or medical work environment
- Strong interpersonal and written/verbal (telephone or in person) communication skills; ability to adapt working/communication style for all levels within the department, including Senior Management as well as employees and cross-functional stakeholders
- Technical skillset: High level of confidence using Word, Excel, Powerpoint, Outlook and Teams; Ability and willingness to effectively learn new systems/processes to support administrative tasks.
- Sense of urgency and commitment to high-quality service; Willingness to support other administrative team members in times of absence or high-volume projects
- Ability to prioritize and escalate when appropriate; Handle regular activities without prompting, and advise in advance with issues or delays
- Sound judgment and discretion in handling confidential and sensitive information
Preferred Qualifications, Capabilities, and Skills
- Experience working in medical setting
- Experience with Concur
- College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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