Exchange Systems Engineer (Expert)

Job Description
BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the government, federal law enforcement officials, and troops deployed around the world.
At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom.
The Systems Engineer will support a team engaged in providing engineering and technical support in a mission-critical Windows-based environment to users world-wide. The candidate must be able to analyze requirements, understand the architecture, and troubleshoot other data processing problems for applications.
Responsibilities:

• Assist with the design of the organization's technology architecture and implementation of hardware and software infrastructure.
• Possess a very high level of knowledge of Exchange 2016 or 2019.
• Possess broad system experience and understanding of supporting elements of the architecture, including the OS and relevant networks.
• Plan and implement Exchange platform upgrades and must understand the customer environment to be able to modify standard deployment packages conforming to the unique security architecture in place.
• Evaluate the current environment and support creating of a platform roadmap, analyze system performance and recommend corrective and preemptive actions.
• Conceptualize, design, and implement solutions to problems reported or discovered, and continuously improve the quality of service provided by the email infrastructure.
• Deliver timely and high-quality solutions to customer problems and requests focusing on root cause analysis, prevention, and knowledge transfer.
• Help with the analysis of migration to new Exchange server environments.
• Respond to customer requests to correct or modify malfunctioning applications.
• Investigate issues with applications, servers, and storage.
• Report to division management the status of issues, corrective actions being taken, and the resolution of investigations.
• Partner with Premier Technical Account Managers to effectively manage hot sites, including documented action plans and daily status updates for the customer and Microsoft management.

• Initiate and participate in triage meetings to share knowledge with other engineers and efficiently resolve customer problems.

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Required Education, Experience, & Skills
Seeking an EXPERT Systems Engineer/ Project Manager with a minimum of 11 years' experience. A bachelor's or master's degree is preferred. The selected candidate will fulfill the following tasks:

• Exchange Server 2016 or 2019, including experience implementing and troubleshoot Database Availability Groups.
• Practical experience troubleshooting Exchange Server and Windows Server performance problems involving Outlook 2016 or 2019.
• Ability to work independently with minimal management supervision.
• Ability to manage challenging technical issues by setting customer expectations, devising, and implementing action plans, and professionally communicating to all parties involved.
• Ability to manage challenging technical issues by setting customer expectations, devising, and implementing action plans, and professionally communicating to all parties involved.

Preferred Education, Experience, & Skills
Knowledge of Security Development Operations (SecDevOps) on iterative development projects

• SQL Enterprise 2014 and 2019
• Knowledge of modern software languages (e.g. Java, C, C++, C#, Python, Perl, etc.) or the ability to automate through PowerShell script
• A desire to work with Microsoft AZURE and M365 resulting in the ability to design, implement, and configure
• Knowledge of Agile development principles

Pay Information
Full-Time Salary Range: $140690 - $239140
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.