Company Description
Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.
Job Description
As an EUS Support Engineer, you will manage and support the IT workplace for internal customers, including desktop infrastructure at local sites and remote employees.
You will report to the Team Lead EUS Location or Head of EUS Support Services and collaborate across all sites.
Key Responsibilities:
- Provide IT support for both local and remote users, focusing on the IT workplace and infrastructure.
- Prioritize VIP and business-critical department support requests.
- Monitor and report on local and global IT projects.
- Manage assets for desktops, laptops, and mobile devices.
- Oversee software license management and procure necessary hardware and software.
- Create and update documentation and Knowledge Base articles.
- Implement and support global IT projects.
- Interact with internal customers, external service providers, IT teams, and business departments.
Qualifications
- Strong IT service support experience in a large corporate environment.
- Technical expertise with MCP or equivalent in:
- Microsoft products (Active Directory, Teams, O365, SCCM)
- Cloud services (O365, Azure)
- Windows OS, MAC OSX, and applications
- Desktop deployment and application packaging
- Networking technologies (LAN, TCP/IP, DNS)
- Experience with OS X Server, OpenDirectory, Mac administration, VoIP, and H323.
- Driven, self-motivated, and able to handle 24/7 pressure.
Additional Information
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.
Depending on your role and location, you can expect to receive benefits like
- A regular bonus
- Healthcare support
- A stake in our success through our ShareSave scheme
- Great development opportunities
- Wellbeing support, and so much more.
And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
What We Do
Welcome to Entain.
Our journey as Entain began when we evolved from GVC Holdings on 9th December 2020, but our brands have been paving the way and making history since the 1880s.
Today, we’re one of the world’s largest sports betting and gaming entertainment groups – a FTSE 100 company that is home to more than 25 widely recognised brands, such as bwin, Coral, Foxy, Gala, Ladbrokes and partypoker.
But that’s just the beginning. We’re constantly broadening our horizons and expanding our global influence. For example, our partnership with MGM Resorts International has allowed us to make waves in the US by powering BetMGM with our bespoke and top-of-the-line technology.
It’s with this unique technology that we’re revolutionising our industry, and we’re boldly working towards being THE world leader in sports betting, gaming and interactive entertainment. Really though, it’s the people that truly make us who we are. There’s over 24,000 of us around the world and counting, but we all play for the same team.
We’re proud to promote a culture that shatters barriers to unite, and encourages uncompromised diversity of background, thought and experience. When we win, we win together.
If you share our values and want to be part of the revolution, we want you on our team. With offices across 19 different countries, we have an excellent history of identifying and nurturing the finest talent on a global scale. We’re all about putting our customers at the heart of the action and, with us, you can help bring moments of excitement into people’s lives.
At Entain, it’s your game. We’re ready to play – are you?
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