The Full-Time Sales & Marketing Assistant serves as a direct point of contact for individual consumers and businesses. As the Sales & Marketing Assistant, you will ensure all customers receive an above-average level of service, respond to inquiries about products, and are responsible for accurate data entry, including billing and pricing. The objective of this position is to meet the client's mission and goals, ultimately resulting in outstanding customer service.
Sales & Marketing Assistant Tasks:
- Ability to interact with customers in a consistently positive and professional manner
- Manage a high volume customer interactions
- Identify customers' needs, clarify information, research every issue, and provide solutions
- Ability to use customer service software to answer customer questions and enter orders
- Handle all paperwork associated with customer transactions
- Develop product knowledge to answer customer inquiries
- Inform the customers of new products or special offers
- Work in a well-organized manner
- Support other positions as needed
- Perform other tasks as assigned by the manager
Sales & Marketing Assistant Skills/Qualifications:
- Excellent written and verbal communication skills
- Microsoft Office experience required. CRM software preferred
- Customer Service experience required.
- POS system experience preferred
- Must have good analytical and mathematical skills
- Ability to multi-task, set priorities and manage time effectively
- Knowledge of the food and beverage industry and products a plus
The applicant should display a positive and proactive attitude, organizational and problem-solving skills, the ability to prioritize and multitask and be an excellent communicator, both on paper and over the phone, as they will frequently deal with customers.
We are looking to fill this position immediately, therefore, candidates that are local to the area and able to interview as soon as possible are highly preferred.
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What We Do
Ace Concepts proud partner list spans Fortune 500s to start-ups. Our promotion strategies create growth in every region we serve. It’s a track record that proves we’re ready to succeed for you no matter your current size or marketing goals.
OUR RESPONSE IS FAST AND NIMBLE
You can’t afford to waste time. That’s why our people bring an unmatched depth of knowledge to creating product campaigns that get results. We adapt our approach in real time to accelerate response.
Here’s how we succeed for our valued partners every day:
OUR KNOWLEDGE IGNITES GROWTH
Ace Concepts ambassadors are driven by a passion for promoting leading technologies and fueling growth. We provide top-tier training that makes every team member an expert in your brand and services.
OUR TRAINING IS POWER
We never stop investing in the leadership development of our team. That’s how we ensure our highly trained experts present your solutions in compelling ways that create trust and loyalty.
OUR SUCCESS NEVER STOPS
Ace Concepts knows how to unite businesses with their best potential buyers. We create ongoing value and outstanding service to achieve the ultimate level of success.
