Enterprise Sales Engineer (Toronto / Calgary / Vancouver)

Posted 5 Days Ago
Hiring Remotely in Canada
Remote
Mid level
Artificial Intelligence • Cloud • Software • Cybersecurity
We are building the monitoring and security platform for developers, IT ops teams and business users in the cloud age.
The Role
As an Enterprise Sales Engineer, you will provide technical expertise to support the sales team, engage customers during the trial phase, and manage technical evaluations. You'll lead product presentations, maintain customer feedback documentation, and collaborate with the product team to prioritize features based on customer insights.
Summary Generated by Built In

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do:

  • Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
  • Own technical engagement with customers during the trial phase. Communicate Datadog's value based on activities and work with customers on any identified issues or concerns to successful conclusion
  • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
  • Deliver product and technical briefings / presentations to potential clients
  • Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
  • Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape


Who You Are:

  • Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
  • Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
  • Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
  • Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
  • Able to sit up to 4 hours, traveling to and from client sites
  • Able to travel via auto, train or air up to 45% of the time


Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks


Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Your Privacy:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice .

Top Skills

.Net
Go
Java
Node.js
PHP
Python
Ruby

What the Team is Saying

Kyvaune
Josh
Darcy
Mia
Mike
LJ
Stephanie
Ian
Maura
The Company
HQ: New York, NY
5,000 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.

Why Work With Us

At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.

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Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
HQNew York, NY
SG
New South Wales
Amsterdam, NL
Boston, MA
Denver, CO
Dublin, IE
Hanyang, KR
Lisbon, PT
Madrid, ES
Paris, FR
San Francisco, CA
Tokyo, JP
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