Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Job Description
Job Title: Enterprise Data Business Analyst
Department: IT
Manager/Supervisor: Global IT Process Lead
Position Overview:
The Enterprise Data Business Analyst is a critical member of the Information Technology team working in a global, dynamic and collaborative environment. This role is responsible for producing metrics and reporting to drive data-backed decision making across Insulet. The successful candidate will be responsible for supporting Insulet’s Enterprise functions through data analytics and developing needed KPIs and metrics for functional areas and continuous improvement activities including documenting end to end processes, improvements and measuring outcomes This role will also work closely with the Global Business Services (GBS) Transformation team and the IT Business Relationship Management team, to identify additional KPIs for the functional areas to drive analysis of business problems and sustain process improvements.
Responsibilities:
This role is responsible for the following:
- Perform business and systems analysis work; conduct requirements analysis via information gathering sessions with business users and technical staff, workshops and meetings to define business requirements for processes, identifying downstream impacts, and supporting metrics.
- Design, collect and analyze data to provide actionable insights to drive data-backed decision making across the organization
- Compile reporting and analytics deliverables, including the implementation of standardized recurring reports, ad-hoc analysis, presentations, and dashboards
- Conduct analysis of existing processes through data analytics and reporti ng
- Creation of reports and dashboards using applications such as, but not limited to:
- SAP/ERP system
- Salesforce/CRM system
- WorkDay
- ServiceNow
- Atlassian Stack - Jira, Confluence, Bitbucket, Bamboo
- Clarity
- Arena/QMS Systems
- Create and maintain business requirement documentation which can include use cases, process flows, and system interface diagrams.
- Develop comprehensive test plans with users, coordinate test activities and/or help execute test components for reporting and analytics.
- Responsible for providing data expertise and consulting related to operational reporting and analytics.
- Define polices, process performance targets, necessary controls and KPIs in partnership with IT Leaders/Application owners and GBS Services
- Gather KPI/metrics requirements from functional areas and large CI project activities, build the KPIs and develop on-going access to updated information (reports, dashboards)
- Perform other duties as required.
Education and Experience:
Minimum Requirements:
- Bachelor’s Degree or equivalent
- 1-2 years of experience working in a Business Analyst function or similar experiences.
- Experience with the report development
- Proven knowledge of the software and systems development life cycle
- Experience supporting and working with Functional Areas across an organization, preferably in the pharma, medical device, or any other regulatory controlled environment.
Preferred Skills and Competencies:
- Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously.
- Ability to work in a deadline focused, dynamic environment, and consistently produce deliverables within agreed upon timelines.
- Strong analytical and problem-solving skills. Ability to analyze problems and develop solutions.
- Experience in building and maintaining scalable business intelligence dashboards.
- Experience with data blending techniques and tools that automate data prep/clean-up
- Ability to leverage data to draw conclusions, create KPIs/metrics, develop dashboards/reports
- Ability to work across multiple business units with varying processes and requirements.
- Excellent communication skills\Positive, results driven, rational, logical, team player.
- Ability to rapidly learn and take advantage of new concepts, business models, and technologies.
- Ability to work independently & on multiple projects against deadlines.
- Excellent writing skills. Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations.
- Must possess a high level of attention to detail, excellent organizational skills, and ability to multitask and prioritize
- Experience using a data warehouse to manage data
- Experience in the healthcare, pharma or medical device industry a plus.
NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 1x/week; may work remotely other days). #LI-Hybrid
What We Do
Insulet Corporation, headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. Founded in 2000 (NASDAQ: PODD), Insulet operates with a customer-centric focus to supply high-quality products and expand the use of insulin pump therapy. Omnipod products are now available in 20+ countries around the globe.
HIRING SCAM ALERT
Recently, individuals impersonating Insulet Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that:
• Insulet will never interview a candidate over RingCentral, similar messaging apps or social media (i.e. Google Hangouts, WhatsApp, Facebook Messenger, etc.), or via text message.
• Insulet will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment.
• Insulet will never provide excess money to an applicant and ask the applicant to write a check for repayment.
If you have any doubt about a job offer or any other communication purporting to come from Insulet, please reach out to us directly at 978-600-7000.
If you receive any type of communication on behalf of Insulet that seems inappropriate or suspicious, please report this activity to: www.iC3.gov or www.stopfraud.gov
