Funnel Leasing Inc., is hiring for an Enterprise Consultant II that will play a crucial role as a partner to our most strategic clients, guiding them through change management and ensuring their success in utilizing our software solutions. You will act as a strategic advisor, leveraging your expertise to drive effective change and maximize the value our clients derive from our SaaS offerings. Your responsibilities will include managing professional services and collaborating closely with cross-functional teams to deliver exceptional customer experiences. This role reports to the SVP, Enterprise.
Why Funnel?
We are a SaaS company that centers our services on the renter experience. We develop amazing software that has revolutionized the #proptech industry. And did we mention we have an amazing team that is on #FunnelFire!? Oh, did we forget to tell you we have Uncapped Discretionary Time off, benefits that begin on your first day of employment, P.I.N.K. core values that ROCK, and our team puts the FUN in Funnel!
Employees may be eligible for various benefits. Generally, we provide employee access to:
- Health insurance
- Dental and Vision insurance
- Company paid Life/AD&D
- Long-term Disability insurance
- Short-term Disability insurance
- Term Life insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Retirement Plan - 2% company match
- EAP
In addition to these benefits, we also offer
- Remote-first
- Uncapped Discretionary Time off
- Sick Leave
- 13 paid holidays
- One time remote work stipend
- Employee recognition program
- Employee-led Groups (ELG’s)
Who is Funnel Leasing?
Have you ever rented an apartment and wished the process could be better? At Funnel we do too. We know we need to make the process of renting an apartment as easy as purchasing socks on Amazon. We’ve created cloud-based marketing and leasing software that delivers the ultimate rental experience for everyone involved in the process. We’re in the process of transforming the real estate industry through cutting-edge technology built, sold, and supported by the most passionate people you’ll meet.
Click here to learn more about Funnel and our innovative team members across the country.
The Enterprise Consultant II essential roles and responsibilities include, but are not limited to the following:
Roles and responsibilities
- Act as a senior strategic advisor to enterprise clients, providing guidance. project management, and support throughout their implementation and adoption journey and converting contracted revenue into realized revenue
- Develop a deep understanding of Funnel Leasing's software solutions and become a trusted expert in our product offerings.
- Collaborate closely with internal teams, including product, engineering, CX, and finance, to ensure alignment and successful execution of customer initiatives.
- Independently lead professional services engagements, overseeing project scoping, planning, and execution to deliver high-quality results.
- Identify and address customer challenges, leveraging your knowledge of property management industry best practices and change management principles.
- Build and own strong relationships with key stakeholders at client organizations, fostering long-term partnerships and driving customer satisfaction.
- Become a thought leader around industry trends, emerging technologies, and regulatory changes that impact our clients, and proactively provide relevant insights and recommendations.
- Contribute to the continuous improvement of our processes and methodologies, sharing feedback and best practices to enhance our service delivery.
- Performs other duties as assigned and modified at manager's discretion
- Travel up to 25% of the time or more as needed.
Education, Work Experience, and Certifications
- Bachelor's degree from a top-tier university; Advanced degree preferred.
- Minimum of 7 years of experience in consulting or technology firms, with a focus on enterprise-level consulting, strategy, or technology implementation.
- Proven track record of driving transformative change and delivering exceptional results for large enterprise clients.
- Prior experience managing a team (direct or indirect leadership experience).
- Deep understanding of and experience with SaaS solutions and their implementation within complex organizational environments.
- Excellent communication, influencing, and presentation skills, with the ability to effectively engage with senior stakeholders and executive teams.
- Significant expertise in change management methodologies and experience navigating organizational complexities and resistance to change.
- Exceptional analytical and problem-solving skills, with the ability to quickly grasp complex business challenges and design innovative solutions.
- Demonstrated leadership and project management capabilities, with the ability to effectively lead cross-functional teams and manage multiple projects concurrently.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Funnel, we are committed to building a proptech company that is as diverse as the multifamily industry we serve, and that means to not only live our inclusivity, but also to support and encourage it among all of society. If you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Equal Employment Opportunity
Funnel provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.
Americans with Disabilities Act
Employees must be able to perform all essential job functions, with or without reasonable accommodation.
Job Responsibilities
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. Funnel may change the specific job duties with or without prior notice based on the needs of the organization.
What We Do
More than a CRM — a business transformation tool.
Funnel houses all renter-facing interactions in a simplified connected platform, from inquiry through renewals — creating a consistent, “ecommerce” apartment shopping experience that delights renters and leasing teams.