Enterprise Account Executive/Account Manager

Posted 2 Days Ago
2 Locations
Remote
Senior level
Logistics • Transportation
The Role
As an Enterprise Account Executive/Account Manager at Kargo, you'll focus on driving net-new business and managing existing customer relationships to ensure satisfaction and retention. You'll analyze customer needs, build partnerships, and lead sales opportunities, while aiming for a 100% renewal rate and maintaining an active pipeline of business.
Summary Generated by Built In

At Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data that enables shippers and carriers to efficiently manage dock operations, switch out suppliers and understand material flow in real time.

We care deeply about delivering the best solutions for our customers. As a member of the Kargo team, you will have the opportunity to develop and deploy tomorrow’s hardware & software solutions and help revolutionize logistics.

We are seeking a Hybrid Account Executive/Account Manager with a successful background selling net-new supply chain and operations solutions into complex enterprises. You’ll maintain relationships within a portfolio of Kargo customers to ensure the continued adoption and expansion of Kargo’s solutions.

Responsibilities

  • Hybrid hunter/farmer role: Responsible for net new business, along with upsell/cross-sell and renewal of existing customers.
  • Maintain and develop an active pipeline of forecasted opportunities to meet quarterly objectives.
  • Ensure customer value is being achieved to ensure a 100% renewal rate.
  • Build deep relationships with the customer at multiple levels: from manager to the C-suite.
  • Work to improve overall customer happiness within assigned customer accounts.
  • Analyze customers business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention.
  • Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients.
  • Ability to travel greater than 50% of the time. 

Experience

  • Minimum of 5+ years Technology sales (or similar) selling into complex F1000 organizations.
  • You have strong examples of selling into enterprises that haven’t budgeted for your solution.
  • You are known for your tremendous work ethic, laser focus, passion and dedication.
  • You enjoy learning about technology and can translate that into value for customers.
  • You’re responsive, adaptable and 100% passionate about results and ownership.
  • Develop presentations, conduct and participate in meetings with prospective and existing clients.
  • Close large strategic deals that have a major impact on the company.
  • Manufacturing, Operations, Supply Chain or Industrial Logistics domain expertise required
  • Bachelor's Degree or the equivalent experience in a technical discipline preferred.

Kargo is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

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The Company
HQ: San Francisco, CA
35 Employees
On-site Workplace
Year Founded: 2019

What We Do

Kargo is connecting the physical world of logistics to the digital ecosystem that manages it. Our infrastructure automates the shipping and receiving process, while providing real-time visuals and data on your operations. Kargo brings efficiency and visibility not only to your warehouse, but to the entire supply chain.

In solving foundational problems of the logistics industry, our team tackles complex challenges and makes a direct impact - both on the product and the industry as a whole. Join us!

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