Engineer/Senior Engineer, UX

About Hex Trust

Hex Trust is Asia’s leading provider of digital asset custody solutions for Banks & Financial Institutions, using leading-edge Blockchain technology. Our mission is to deliver a secure, seamless, and intuitive user experience for our clients as they interact with the evolving landscape of digital assets. Led by innovators from the financial services industry, Hex Trust has built a proprietary platform that delivers a new way for financial institutions, asset managers, and corporations to safely and efficiently operate in the Blockchain ecosystem. Institutional adoption of digital assets and DeFi requires a fundamental shift in the way banks and financial institutions operate. 

About the Job:

To further enhance our platform's usability and accessibility, we are seeking a talented UX Specialist with a proven track record in improving user experiences for institutional clients in the cryptocurrency and digital asset space.

As a UX Specialist, you will play a key role in refining and redefining the user experience of our platform. You will collaborate with cross-functional teams, including product managers, developers, and stakeholders, to create a best-in-class interface that meets the unique needs of institutional clients. Your experience with crypto platforms such as Coinbase Prime, Bybit, OKX, Hashkey, or Binance will be invaluable in understanding industry standards and innovating beyond them.

Responsibilities:

• Analyze and understand the workflows, pain points, and needs of institutional clients in relation to custody, staking, trading, and Web3 connectivity.
• Engage with clients and business teams to collect feedback and improvement ideas around UX
• Conduct user research, interviews, and usability testing to gather actionable insights.
• Design and iterate on wireframes, prototypes, and user flows to improve platform usability and accessibility.
• Collaborate with product and engineering teams to ensure designs are feasible and align with technical constraints.
• Develop user interface guidelines, style guides, and consistent UX patterns to ensure a cohesive experience.
• Stay up-to-date with industry trends, competitor platforms, and best practices in crypto and blockchain UX design.
• Provide data-driven recommendations to enhance user engagement, satisfaction, and retention.
• Ensure accessibility and inclusivity in all aspects of UX design.

• 5+ years of proven experience in UX design, with a strong portfolio showcasing your work on complex platforms.
• Experience working on crypto or blockchain platforms, such as Coinbase Prime, Bybit Institution, OKX Institutions, Binance, or similar.
• Familiarity with the unique needs and challenges of institutional clients in the digital asset/crypto space.
• Knowledge of Web3 connectivity concepts and wallet integration
• Expertise in UX design tools (e.g., Sketch, Figma, Adobe XD, or similar).
• Strong understanding of user research methodologies, usability testing, and data analysis.
• Ability to design intuitive workflows for complex financial and technological products.
• Knowledge of blockchain technology and cryptocurrency fundamentals.
• Understanding of institutional finance workflows and requirements.
• Excellent communication and collaboration skills to work effectively with diverse teams.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our H.E.X. culture:

• Heart
• Empowerment
• Xcellence

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events