Engineer, Salesforce

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Role Name: Engineer, Salesforce

Reports to (role): • Technical Leader

Job Description

Role Name:

Salesforce Engineer

Report to (role):

• Technical Leader

Important Relationships:

• Product owner, Technical Leader, Solution Architect, Business SME, Business Analyst

Role Purpose:

Rockwell Automation's Salesforce enables Software and Service contracts and renewal process and is a critical application for our digital transformation to allow annual recurring revenue.

As an experienced and passionate member of an agile capability team you will deploy leading edge engineering and product configuration solutions to deliver value to our customers. The team uses multiple technologies including Azure cloud to provide these new solutions.

Responsibilities:

The SalesForce . Engineer designs and implements solutions that enables our goals and outcomes. The technologies include--but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, and integration/ETL technologies. The Sr. Engineer would also serve in a SF platform solution expert & maintains an ongoing comprehensive understanding of the cloud-computing ecosystem. Engage with Solution architects in designing capabilities by using the SalesForce platform to address our needs and simplifying the integrations with other Rockwell systems.

• Work with Delivery Managers, Partners, Business Process Owners, business analysts, developers to design solutions to meet our needs following industry best practices
• Work collaboratively and apply in facilitating technical discussions and presentations
• Play the role of a technical SME in internal strategic programmes to grow the platform
• Be a active contributor to the knowledge base and expertise of the SalesForce platform.
• Specialise in gathering and analysing information and designing comprehensive solutions that are flexible and adaptable.
• Soft skills and ability to work with business and technical team to discuss needs and opportunities and translate them into solutions.
• Provide oversight and coach junior members on the team to apply best practices, including estimating work, test-driven development practices, configuration over customization Teams would include vendor partners.
• Serve in a release manager capacity to plan and lead the team through releases.

Experience and Education

• Bachelor's Degree in computer science, management information systems, engineering, or related field
• Minimum 4 yrs of experience as a Salesforce developer

Salesforce Expertise:

• Knowledge of Salesforce platform and its multiple components.
• Proficiency in Apex programming language for custom development.
• Experience with Salesforce Lightning and Lightning Components.
• Understanding of Salesforce data model and security model.

CPQ Knowledge:

• In-depth understanding of Salesforce CPQ (formerly known as Steelbrick CPQ).
• Configure and customise CPQ solutions based on our requirements.
• Experience with Price Rules, Discount Schedules, Product Rules, and other CPQ functionalities.

Technical Skills:

• Proficiency in programming languages such as Apex, Visualforce, and JavaScript.
• Knowledge of web technologies like HTML, CSS, and JavaScript frameworks (e.g., Angular, React).
• Familiarity with REST and SOAP APIs for integrating Salesforce with other systems.
• Experience with version control systems (e.g., Git).
• Experience with Experience cloud.

Temperament

• Adapt to and assist colleagues through change and support change management processes
• Team orientation and ability to collaborate with the business and IT organisations
• Teamwork,
• Retain and convey a in challenging circumstances
• Act courageously by sharing viewpoints openly and directly with others, providing relevant information and feedback,
• Remain open to ideas; integrate multiple perspectives in decision-making
• Maintain a during periods of uncertainty, conflict, and stress
• And obtains results through others within Rockwell in a respectful way
• Open mindset and to improve culture and organisational transformation programmes
• Create an environment that encourages the open exchange of information and viewpoints
• Conform to our goals, values, and standards of ethical conduct while demonstrating integrity, under all circumstances. Treat others honestly and fairly
• Adapt to competing demands and shifting priorities

IPC - Information Processing Capability (Factors of Complexity)

• Work on issues of moderate scope where analysis of situations or data requires a review of relevant factors
• Exercise judgement within defined practices to determine appropriate action
• Apply process improvements to facilitate improved outcomes
• Deploy processes across business/function to achieve assigned goals
• Seek out and embrace relevant perspectives when assessing a situation or making a decision; demonstrate clear understanding of multiple viewpoints
• Use business insights in proposing solutions and facilitating change
• Scope of work: Receive assignments in the form of goals with goals and the process by which to meet the goals
• Simultaneously, ensuring partner expectations are managed
• Manage competing demands, accept criticism and constructive feedback, while being extremely adaptable and flexible
• distil information from different data sources and the capability to tell the "story" behind it, and recommendations for next steps

Role Requirements

• Understanding of sales and quoting processes.
• Translate our requirements into technical solutions..
• To collaborate with team members.
• 1+ years of experience in Salesforce Experience cloud
• Collaborate within capability team and with others
• Enthusiasm for and partnership across the organisation at all levels
• Cultivate networks with people across a variety of responsibilities and locations
• Values working in a team-oriented culture and building agreement with your team before making main decisions
• Pursue personal learning, development of skills in job-related technical and professional areas
• Participate in global calls and meetings by phone or in-person
• Coordinate with other data analysts and product selection team members
• Promote the values of a diverse work force

Benefits:

• The ability to collaborate with, learn from colleagues in a complex, global organisation.
• We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities.
• Hybrid work-from-home and at a determined Rockwell Automation facility.
• Corporate Social Responsibility opportunities,
• Support from our 24/7 employee assistance program.

Primary work location: Bangalore, India.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.