Conviva is the first and best place to go to understand and optimize digital customer experiences. Our Operational Data Platform harnesses full-census, comprehensive client-side telemetry—capturing every aspect of customer experience and engagement across all devices and linking them to the performance of underlying services, in real-time and at a fraction of the cost of alternative solutions. Trusted by industry leaders like Disney, NBC, and the NFL, Conviva revolutionizes how businesses understand customer experience and engagement, maximizing satisfaction, conversion, and revenue.
As Conviva is expanding, we are building products providing deep insights into end-user experience for our customers. We are seeking a Staff Engineer to join the Platform and TLB Team as an Individual Contributor.
The vision for the TLB team is to build data processing software that works on terabytes of streaming data in real-time. Engineer the next-generation operational data platform that turns event streams into actionable insights with high efficiency, in real-time and at internet scale. Build a horizontally and vertically scalable system that ingests trillions of events per day within sub-second latencies and enables experience-centric observability that connects user experience with system performance.. Utilise the latest and greatest big data technologies to build solutions for use cases across multiple verticals. Lead technology innovation and advancement that will have a big business impact for years. Be part of a worldwide team building software using the latest technologies and the best software development tools and processes.
Roles and Responsibilities
- Build features, enhancements and bug fixing in Rust.
- Design, build and maintain the stream processing, and time-series analytics platform at the heart of Conviva’s products.
- Design, build and maintain TQL (Time Series Query language) – DSL powering Conviva’s metric development capability.
- Contribute to enhance the CI/CD capabilities/practices to deploy to Kubernetes-based large backend clusters for testing and releases.
- Own the entire software lifecycle including early specs, design, technology choice, development, unit-testing, integration-testing, documentation, deployment, troubleshooting, enhancements etc.
- Lead engineers to develop a feature or parts of the product.
- Adhere to the Agile model of software development to plan, estimate and ship per business priority
Who You Are & What You've Done:
- 8+ years of work experience in software development of data processing and distribution systems-based
- Excellent programming and debugging skills. Proficient in writing code in Rust/C that is reliable, maintainable, secure, and performant
- Hands-on with functional programming, event-sourced architectures, CQRS and DDD (domain-driven design)
- Excellent knowledge of basic computer science fundamentals like data structures, compilers, databases and operating system principles. Knowledge of advanced data structures and distributed databases will be a plus.
- Knowledge of streaming/big data technologies like Spark, Flink, Kafka, Druid, HDFS etc. will be a plus.
- Deep understanding of distributed systems concepts and scalability challenges including multi-threading, concurrency, sharding, partitioning etc.
- Experience/knowledge of actor models of concurrency (Akka in Scala or Actix in Rust) is a big plus. Knowledge of formal methods is a big plus
- Excellent communication skills. Willingness to work under pressure.
- Hunger to learn and succeed. Comfortable with ambiguity. Comfortable with complexity.
Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!
Top Skills
What We Do
The Conviva Operational Data Platform is the first and only real-time stateful monitoring and analytics platform on the market empowering companies to perform real-time optimization of anything that impacts user experience across applications, networks, platforms, devices, access points, and more – connecting backend infrastructure performance to front-end revenue generation and everything in between.
Unlike current observability solutions that limit their focus primarily to infrastructure performance metrics, user-centric operational analytics gives you the capability to get a true real-time lens into everything impacting your users’ experience, enabling you to monitor, manage, and optimize their interactions like never before.
More than 250 industry leaders – including CBS, CNN, DAZN, HBO Max, Hulu, Red Bull, RTL, Sky, Sling TV, TED, Turner, and Univision – rely on Conviva to drive time-critical decisions at every level of their organization, reducing customer churn, increasing viewer engagement, driving new monetization models, and growing ROI.
In 2006, Conviva’s founders sparked a revolution that defined measurement, analytics, and user experience in streaming entertainment. Today, the company continues to push the industry forward and provide the insights and context companies need to thrive in the digital world.
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