Engineer III - Network

Job Description

It’s about putting our best to the test.

Are you known for your ability to think outside the box? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality standards excite you? If so, being an Engineer III - Network with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As an Engineer III - Network, you are our infrastructure control, ensuring every network service is stable and built with integrity, caring and excellence. You’ll play an important role in the planning, designing, configuring, analyzing, optimizing, and maintaining of network services across the organization. You’ll use your strong problem-solving skills to analyze and resolve complex network, infrastructure, and application issues. You believe in collaboration and will have the opportunity to work with other IT teams, management, and lines of business to implement network infrastructure and security needs.

What you’ll do:

• Plan, design, analyze, install, test, and configure network infrastructure and network security across the organization

• Respond to, troubleshoot, and resolve the most complex escalated network-related tickets and issues. Perform root cause analysis, establish return to service, and document resolution strategies

• Collaborate with technical stakeholders, non-technical stakeholders, and management to provide advanced troubleshooting assistance for large-scale outages across the organization

• Collaborate with other IT teams, management, and lines of business to implement network infrastructure and network security needs for cross-functional projects across the organization

• Develop automation tools to enhance the provisioning, management, and administration of network infrastructure and network security in a repeatable, standardized, and efficient manner

• Identify opportunities to enhance the efficiency of network infrastructure and network security and make recommendations to management

• Develop and maintain documentation and procedures for the engineering and administration of network services

• Mentor, guide, and assist members of the Network team

• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor’s degree in Computer Science, Information Technology, in a related field, or equivalent years of experience

• 5+ years of experience in engineering and/or administering networks in medium to large scale enterprise environments

• Demonstrated experience in engineering at a high level across multiple systems

• Expertise and demonstrated experience in supporting routing protocols such as OSPF, EIGRP, and/or BGP and in Multichassis EtherChannels such as VSS, vPC, MLAG, and/or Stackwise

• Expertise and demonstrated experience in security technologies such as NAC, Firewalls, Proxies, and VPN

• Working knowledge of virtualization for networks, servers, applications, and security services

• Knowledge of network analysis tools such as SPANs, TAPs, and/or protocol analysis

• Excellent written and verbal communication skills

• Proficient in Microsoft computer applications

Additional Preferred Skills:

• Industry recognized professional level certifications

• Experience with automation and orchestration tools

• Experience with wireless and load balancing network administration

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.