Engineer II, Technology

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

This position will be assigned responsibility for Microsoft Active Directory management and administration within Ensemble Health Partners (EHP) enterprise environment.
This includes technical duties involving design, research, upgrading, documentation, migration, troubleshooting and support of Microsoft Active Directory. Work involves managing the activities, methods, procedures, and tools that pertain to the operation, administration, maintenance, scripting, and provisioning of the EHP Active Directory environment. This position is responsible for analyzing user requirements and developing solutions that will improve existing solutions. Responsible for AD-integrated services like DNS and Group Policy. Performs project planning tasks such as project risk assessments, alternative implementation analyses, and project status tracking and reporting. Works with and provides technical leadership to less experienced personnel either individually or as part of a team. This position will serve as Tier III level support for all related system issues and will work extensively with members of other support teams.
 

Extensive experience with Active Directory and domain controllers is necessary. Candidates should have an experience in the following areas: Microsoft Active Directory (AD) services • Azure Active Directory/Microsoft Entra ID • Group Policy creation and management • AD Sites and Services • AD Domains and Trusts • AD Schema • AD replication • AD security best practices • AD troubleshooting • PowerShell and/or Windows scripting for AD • Authentication and authorization processes • DNS • PKI\Certificate services • Backup and Recovery.
This position will require occasional after-hours and weekend work.

Job Duties & Responsibilities

• Manage and maintain Windows and Linux servers, ensuring systems are running smoothly and securely.
• Active Directory Administration - Manage and maintain Active Directory (AD), Azure Active Directory (Azure AD, or AAD) / Microsoft Entra ID (MEID), Domain Name System (DNS), Group Policies, AD Sites and Services, domain and forest trusts, Public Key Infrastructure (PKI)/AD Certificate Services, and user/computer/group accounts. Research and implement industry best practices/standards, resolutions to issues, security improvements. Install out of band updates/hotfixes or upgrades as needed.
• Associated Technologies - Utilize, manage, and maintain approved third-party tools. Research and recommend tools that can help improve our efficiency. Update tools as new versions or patches are released. Create scripts to automate tasks (PowerShell primarily).
• Documentation - Create and maintain documentation. Documentation to include reports, processes, procedures, training, "how to" guides, troubleshooting steps, etc. Ensures all documentation is written clearly, concisely, and in a proper context.
• Security - Remediation of findings from audits or security assessments. Perform Active Directory related security assessments using Microsoft and/or other third-party tools. Follow industry/manufacturer best practices. Implement security guidelines as needed by internal Security Operations team or industry standard security guidelines (for example, HITRUST (the Health Information Trust Alliance), others).
• Customer Service and Support - Work directly with customers and/or other IT (Information Technology) teams to resolve issues, answer questions, or assist with scheduled changes or unscheduled outages as needed.
• Projects - Will be responsible for various projects and tasks that require research and planning, assessing potential risks, working with other IT teams, implementation without issues, and completion within an approved time.
• Other Duties as Assigned - Will be required to perform or assist with additional tasks as assigned. Will provide technical leadership to less experienced teammates.

Knowledge, Skills & Abilities:

• Knowledge of Active Directory and Azure Active Directory / Microsoft Entra ID.
• Linux Systems Administration working with virtual servers and associated technologies.
• Knowledge of DNS, Group Policy, and other technologies related to Active directory.
• Skill communicating both verbally and in writing with audiences of various technical levels.
• Skill providing excellent customer service.
• Ability to analyze complex problems, design solutions, and to perform detailed work accurately.
• Ability to simultaneously coordinate and prioritize multiple tasks.

Requirements:

• Bachelor’s degree or Equivalent Experience
• Minimum of 5 years of experience in Windows and Linux system administration.
• 3 years’ experience in supporting Azure Active Directory / Microsoft Entra ID.
• Knowledge/experience with BASH, JSON or Python scripting
• Preferred:
  • Microsoft Active Directory or Azure certifications. Previous experience with managing VPNs, firewalls and experience with ServiceNow platform
  • Experience with various Linux distributions (Ubuntu, RHEL, Arch, nix.os etc.).

• This position pays between $75,600 - $144,900 based on experience 

This position pays between $posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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Join an award-winning company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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