Employee Relations Manager

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.

At Lime, we believe in creating a workplace where people can thrive, grow, and bring their best selves to work. As we continue to scale across the EMEA region, we are seeking a dedicated Employee Relations Manager to support our teams in EMEA. This role is key in ensuring a positive and productive work environment, fostering open communication, and ensuring compliance with labor laws across the region.

This is a fully remote position based in France and will require travel in EMEA. The ideal candidate will have experience working in an evolving startup environment. You will be an in the moment problem solver with the ability to think about the short term and long term plan. You're energized about building and scaling and being part of a forward-thinking organization.

What you'll do:

• Provide expert guidance on employee relations issues (performance management, disciplinary actions, grievances, etc.) across 23+ EMEA countries, ensuring compliance with local laws and consistency in policy application.
• Advise leadership on strategies to foster a positive, inclusive work environment, addressing concerns before they escalate.
• Lead internal investigations on workplace issues, ensuring compliance and legal review, and preparing necessary documentation with a focus on issue resolution.
• Proactively collaborate with our legal team and external counsel to monitor and anticipate changes in EMEA labor laws, ensuring that the company’s policies remain up-to-date and legally compliant across the region. Provide strategic guidance on legal implications and actively manage risks in employee relations cases.
• Own and develop key HR policies such as performance management, disciplinary processes, and related procedures across the EMEA region, ensuring these processes are scalable and adaptable to the evolving needs of the organization. This includes the design and delivery of training on employee relations topics like conflict resolution, performance management, and compliance, targeted at HR teams and managers.
• Track and manage employee relations cases, reporting on trends, outcomes, and actionable insights to HR leadership to improve practices across the region.
• Ensure region-specific approaches to employee relations, balancing cultural nuances while maintaining consistency across the EMEA region
• Work Council Management (France): Lead the relationship with the Works Council (Comité Social et Économique, CSE) in France, ensuring effective communication, compliance with French labor laws, and smooth handling of employee matters.

About you:

• Minimum 7 years of experience in employee relations, HR, or labor law, with significant experience supporting multiple countries within the EMEA region.
• Strong knowledge of employment law and best practices in the EMEA region, with the ability to navigate complex, multi-country issues.
• Previous experience in a fast-paced, global organization is preferred.
• Strong interpersonal and communication skills, with the ability to influence work behaviours and build relationships at all levels of the organization.
• Proven expertise in stakeholder management, effectively managing relationships with senior leadership, business partners, and external parties.
• Experience in managing sensitive employee relations matters with a high degree of confidentiality, empathy, and professionalism.
• Ability to manage multiple cases and priorities, and provide strategic advice under pressure.
• Strong cultural awareness and the ability to adapt approaches to different countries and regions within EMEA.
• Demonstrates problem-solving and analytical skills, with a proactive approach to data gathering and root cause analysis. Possesses intellectual curiosity; brings insight into the team/business
• Fluent in French/English

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Why Lime? 

When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team: 

Competitive salaries, performance-based annual bonus and pre-IPO equity

Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness apps

Flexible vacation policies with ample paid holidays tailored to country of residence

Fully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthood

Support for retirement and financial goals with unlimited access to financial advisors

Unlimited, complimentary use of our vehicles in hundreds of cities around the world

Professional growth opportunities through quarterly learning days and top-tier tools

Opportunities to connect across teams and locations to network, socialize and volunteer

Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions

Consistent recognition of great work through meaningful rewards and career advancements

Benefits and perks vary depending on the nature of your employment and country of residence. Terms and conditions may apply.

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email [email protected] for assistance. 

Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.