Email Marketing Associate (Freelance Long-term Role)

Who we are:
 Ready to join the ultimate decision-making dream team? Hop aboard the Rocketship!

At Finder, we’re all about helping people find better deals. Whether it’s to save money, make money, or snag sweet rewards, we’re here to make sure people are getting the best possible deal. But that’s not all – we’re also on a mission to inject some excitement into the daily grind!

With offices in Sydney, Toronto, New York, London, and Wroclaw, we've built a dynamic community of over 290 curious minds. But we're not your typical corporate clan. Diverse thinkers united by our core purpose to make money easy, we have a shared passion for turning the norm on its head.

If you're itching to shake things up, develop your expertise, and be part of a crew that values creativity, drive, and a good dose of quirkiness, then you might just be the missing piece to our puzzle. So why wait? Join us and let's navigate this wild world of decisions together!

Role Overview:

Finder is one of Australia’s largest digital advertisers, with digital media strategy, buying and optimisation managed in-house by our experienced team. Millions of users around the world use Finder to compare over 100 categories, providing a unique opportunity for you to develop complex strategies covering varied verticals.

As a CRM Executive at Finder you will play a key role in the execution of customer relationship management strategies to elevate customer engagement/retention and business performance. Your main tasks involve hands-on analysis of customer data, utilizing CRM/CEP tools for the implementation of relevant, timely and personalised marketing campaigns (across email, card, push and sms), and collaborating in cross-functional teams to deliver on commercial KPIs. 

The ideal candidate will showcase a strong analytical mindset, excellent communication skills, and a demonstrated understanding of CRM/CEP software (e.g Braze). Your impact will be driven by your ability to effectively liaise with other teams, employ a customer-centric mindset and leverage data-driven insights to maximize the effectiveness of CRM marketing campaigns.

Responsibilities:

• Execute email blast strategy: this includes, but is not limited to, niche sends, sponsored solus emails, newsletters and competitions.
• Support non-email communications: Launch non-email campaigns (card, push and sms) as required to hit KPI metrics and performance goals.
• Support on automation optimisation: this includes A/B testing content in existing automated communication flows as required.
• Campaign performance: Review, record and analyse the performance of CRM campaigns executed by yourself and the wider team to identify new potential opportunities.
• Collaborate with key stakeholders: Work with the CRM, Client Services, Publishing and Editorial teams to execute an email marketing strategy that supports Finder’s business goals.
• Process development: Assist and help in implementing future developments of CRM processes.

Desired Experience and Skills:

• At least 1 year of experience in email execution, including campaign setup and deployment
• Experience with CRM/CEP software (e.g., Braze, Amplitude) is a significant advantage
• Intermediate HTML/CSS skills, with proficiency in email templating and formatting languages (e.g., Liquid logic) for dynamic content creation
• Hands-on experience with audience segmentation for targeted marketing campaigns
• Strong proficiency in Microsoft Excel or Google Sheets for data analysis and management
• Test & learn mindset, eager to experiment and optimise
• Continuous development and improvement of your business and technical skills.
• Ability to manage marketing operational projects with a focus on efficiency and impact
• Proactive, enterprising, and results-driven attitude
• Passion for our mission and a drive to achieve excellence
• Ownership of your responsibilities and outcomes
• Professional attention to detail and ability to meet deadlines consistently
• Competitive yet collaborative spirit, supporting company goals
• High-energy, enthusiastic, adaptable, ethical, and can-do approach to work

Application process:

If this sounds like the kind of opportunity you've been looking for, select the 'Apply Now' button below to submit your cover letter and resume. Use your cover letter to introduce us to you; we want to know who you are, what you've worked on and why you think you'd be a great addition to the Finder team.

Inclusion
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Email [email protected] with any questions or feedback.