Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
About the team
You’ll join a team with exceptionally high editorial standards. Our team members have worked at some of the top media and personal finance outlets in the U.S. As an editor specializing in credit card content, you’ll play a pivotal role in helping our readers understand and navigate financial decisions. You’ll be responsible for producing new content at the highest standards, coordinating and executing updates of existing content to ensure ongoing accuracy, helpfulness and performance, and collaborating with the editorial team on other content creation to drive key business initiatives. You should have deep expertise in credit card products and the industry that will inform both in-depth and short-form educational content that will empower Credit Karma members. You’ll work closely with an Editorial team that includes credit card strategists, compliance specialists and SEO experts, as well as various stakeholders across the organization.
What you'll do:
- Collaborate closely with teams across Marketing and Product and across distributed offices and time zones
- Produce and maintain credit cards content across various marketing and product surfaces and channels (in app, email, push, SEO, SEM, etc.)
- Work closely with the SEO team to optimize content performance to meet business goals
- Develop methodologies to assess the value of card features, points and benefits
- Manage and own work on small- to mid-size projects and own tasks within larger projects owned by your teammates, all while understanding the impact of your work on larger business goals
- Work to identify and improve processes and workflow issues
- Update existing content to deadline for accuracy, helpfulness and compliance
- Apply AP style and Credit Karma Editorial style and standards to all produced and edited content
- Work within Credit Karma’s content management system and other platforms to publish and update content
- Pull and analyze success metrics to identify and understand trends, assess content performance and identify opportunities
- Identify and pitch content opportunities resulting from closely monitoring industry, consumer and product trends
What we are looking for:
- 4+ years writing/editing experience in the cards space
- A deep affinity for and working knowledge of how airline, hotel and credit card loyalty programs operate with real-world applications
- Ability to communicate complicated credit card features, including rewards structures and benefits into clear and practical applications for both beginning and savvy card users alike
- Passion for content creation and service journalism from a consumer-first perspective
- Familiarity with SEO and CRO best practices, AP style and marketing principles. Ability to adapt similar content to different channels, formats and audience segments
What we would like to see:
- Experience in business journalism or content marketing in the credit card space, with an emphasis on multiple credit card areas: credit card categories, travel, points and miles, perks and benefits, risks and pitfalls, and credit card account management
- Working knowledge of credit card compliance and creating content in a highly regulated industry
- Experience in data-inquiry and marketing tools (GSC, GA4, Conductor, SEMRush, Botify, Looker)
- Bachelor’s degree or equivalent experience in a related field (Journalism, English, Communications, Marketing & PR, etc.)
Benefits at Credit Karma includes:
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
- Education Perks
- Paid Gift Week in December
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
Privacy Policies:
Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:
- GDPR Privacy Policy
- U.S. Job Applicant Privacy Notice
What We Do
Credit Karma is focused on championing financial progress for over 110 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for resources as they work toward their financial goals. This includes tools for credit and identity monitoring, credit card recommendations, shopping for loans (car, home and personal), and growing their savings* -- all for free. We’ve grown significantly through the years, adding more than 70 million members in the last five alone. We currently have more than 1,300 employees spread across offices in Oakland, Charlotte, Los Angeles, and London.
Disrupting the financial industry is not an easy task. That’s why we know it’s one worth doing. Our core values of helpfulness, ownership, progress and empathy guide our work and our relationships.
Championing financial progress for everyone is a big mission that requires passionate people working together to make a difference in the world. If you’re up for the task, we’d love to have you on our team. Check out our open positions: https://www.creditkarma.com/careers.
*Banking services provided by MVB Bank, Inc., Member FDIC
Why Work With Us
We are a place to inspire, connect and grow. We are a diverse community of passionate people using innovation and technology to improve the lives of our members. We value our people and create ongoing opportunities for both personal and professional growth and connection. Doing good and making an impact is at the center of everything we do.
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