ECOMMERCE MANAGER - USA MARKET

Posted 4 Days Ago
Be an Early Applicant
2 Locations
Senior level
Fashion • Retail
The Role
As an Ecommerce Manager for Mango, you will oversee the P&L for the USA market, identifying opportunities for growth and improvements in customer experience. Your role includes analyzing market trends, enhancing online sales strategies, driving marketing campaigns, and monitoring business performance through KPIs.
Summary Generated by Built In

At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.

We are looking for

ECOMMERCE MANAGER - USA MARKET

WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO?

Responsabilities:

  • Responsibility for the P&L of the markets under your supervision: you will maximize sales and profitability by efficiently managing costs.
  • Continuously evaluate the competitive environment and market trends to identify opportunities, threats, and business risks.
  • Identify business opportunities, new market segments, or regions to increase sales and maximize profitability in the markets under your responsibility.
  • Analyze the customer funnel on our digital platforms to identify areas for improvement and enhance conversion rates and customer experience in priority markets.
  • Spot opportunities in product selection and presentation on the website to ensure an attractive and competitive offering tailored to the markets, with a focus on priority ones.
  • Track KPIs and other business indicators to implement measures based on the insights obtained. You will monitor the impact of all company initiatives and projects on the online business in your target markets.
  • Identify areas for improvement to increase efficiency and reduce costs.
  • Drive marketing actions with various communication and marketing teams to implement effective campaigns that boost traffic and conversion, as well as strengthen the company's presence in strategic markets.

Requirements:

  • Degree in Business Administration, Mathematics, Economics, or a related field.
  • Executive education is a plus.
  • 10+ years of experience in roles related to eCommerce (marketing, analytics, operations, etc.).
  • Experience in business consulting is a plus.
  • Fluent in English. Knowledge of Spanish or the ability to learn languages will be valued.

WHAT MAKES US SPECIAL

  • Flexible schedule (from 8:00/9:30 a.m. until 5:00/6:30 p.m.), intensive shift on Fridays (from 8:00/9:00 a.m. until 2:00/3:00 p.m.) and most of the bank of holidays

  • Flexible Work Model: combination of working home and from the office

  • Discount on all our lines (Woman, Man, Kids, Teen & Home) as well as an invitation to our sample Market to renew your wardrobe twice a year

  • Canteen and kitchen service at the head office. The company subsidises part of the daily menu, as well as for all the cafeteria products.

  • Flexible remuneration with tax advantages: medical insurance, training, canteen discount, childcare, etc.

  • Free company transport from Barcelona and Vallés

  • Constant development opportunities with a variety of themes that generate on-the-job learning and specific courses depending on your needs.

  • Workshops, meetups, practice communities, team buildings events and company meetings on digital transformation, fashion and other team activities

  • In-house medical service, physiotherapy service once a week, fitness room and changing rooms at our headquarters

  • You will be part of a leading company in the fashion industry, dynamic, innovative, and with great awareness therefore we are carrying out actions towards sustainability with a close together, inspiring and ambitious work environment

You got it?

We like you!

The Company
HQ: Barcelona, Barcelona
12,215 Employees
On-site Workplace

What We Do

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability.

With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories.

Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.

More information at www.mangofashiongroup.com

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