Ecommerce Executive | ESPA

Posted 10 Days Ago
Be an Early Applicant
Manchester, Greater Manchester, England
Junior
Beauty • Digital Media
The Role
As an Ecommerce Executive at THG Beauty, you will assist in executing the ecommerce trade calendar, promote the brand identity, drive site improvements, enhance customer experience, and collaborate with marketing and brand teams. You will also manage stock positions, analyze performance data, and identify growth opportunities through analytics.
Summary Generated by Built In

About THG 

We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.  

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

Life at THG Beauty 

We’re home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty and the beauty subscription box brand Glossybox. And our portfolio of premium brands includes the likes of ESPA, Ameliorate and Christophe Robin – all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It’s an incredibly exciting time to be joining the team. 

Why be an Ecommerce Executive at THG Beauty? 

As the Ecommerce Executive you will be working cross functionally across the business to support the delivery of the online strategy for luxury wellness brand, ESPA.  

 

As an Ecommerce Executive, you’ll:  

  • Work with the Ecommerce Manager to execute the ecommerce trade calendar.  
  • Promote and embodying the brand identity and ensuring trading decisions align to this identity.   
  • Drive continuous site improvements to maximise conversion and AOV and reduce bounce rate on site and reduce barriers to buying online. 
  • Deliver best in class customer experience partnering closely with brand and content teams to brief and build engaging product pages that provide the customer with relevant information, advice and conversion opportunity. 
  • Carry out key collaboration with digital marketing channels teams to ensure a consistent campaign plan catered to each channel.
  • Work closely with Brand team to actively drive forward planning and execute brand campaign and NPD. 
  • Collaborate with Core Beauty team to review key brand activations and launches, plotting in marketing exposure to maximise each of these and build a strong JBP.
  • Support Ecommerce Manager and Merch team to ensure targets are reflective of stock position prior to each month and actively reviewing stock position throughout the month ensuring these considerations are taken into account before any incremental activity is pushed out.
  • Carry out daily reporting of brand performance from topline territory and digital marketing channels to site KPIs (Revenue, GP, Conversion and Average Order) to feed actions to improve underperforming areas to Ecommerce Manager
  • Look at Sku and range performance reviews in line with forecasting and YOY mix with key actions to drive growth looking at both areas down vs expectation and rising stars.
  • Actively drive ad hoc analysis to identify growth opportunities and market gaps working with relevant teams such as brand and data.
  • Use analytics and our in-house reporting platform to gain a strong understanding of the customer journey to optimise sales, measure performance & define strategy 

What skills and experience do I need for this role? 

  • Minimum 1+ year experience in ecommerce or a similar field

  • Computer literate in the use of Microsoft Office Systems especially Excel

  • Experience within Google Analytics 

  • Strong commercial ability with understanding of data manipulation  

  • Time management: Prioritise, structure work & effectively manage time

  • Analytical ability

  • Strong communicator  

  • Ability to form good working relationships with internal teams  

  • Critical thinker and problem-solving skills 

What’s in it for me? 

Career Development 

  • Access bespoke development programmes that have been designed and developed by our in-house L&D team. 
  • Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. 

Enhanced Leave 

  • 25 days annual leave plus bank holidays. 
  • Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! 
  • Enhanced maternity and paternity pay, depending on length of service.  
  • Up to 10 days compassionate leave. 
  • Buy back up to 3 days each year. 
  • Unlock 2 days volunteer leave after 12-months. 

Wellbeing Support 

  • Access face-to-face and virtual appointments with our in-house GP. 
  • Access our in-house CBT therapist. 
  • Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.  
  • State-of-the-art on-site gym. 
  • Access to our on-site physio. 

Other Perks 

  • Save up to 12% on the cost of personal tech through our salary sacrifice scheme. 
  • Subsidised bus pass from Manchester City Centre to our ICON office.  
  • Up to 50% staff discount on THG brands. 
  • On-site staff shop. 
  • Access to on-site barber. 
  • Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. 
  • Anniversary gifts when you hit 5 and 10 years of service. 

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

Top Skills

Ecommerce
Google Analytics
MS Office
The Company
Lexington, KY
4,453 Employees
On-site Workplace
Year Founded: 2004

What We Do

THG (www.thg.com) is a vertically integrated, digital-first consumer brands group, retailing its own brands predominantly in beauty and nutrition, plus third-party brands, via its proprietary, end-to-end, e-commerce technology, infrastructure and brand-building platform (THG Ingenuity) to an online and global customer base.

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