eCommerce Associate

The Opportunity

Reporting to the Sr. eCommerce Category Manager, the eCommerce Associate is responsible for overseeing assigned brands, product including TSVs/Steal/Big Deals, promotions, Category and Omni Channel events. You will be responsible for communication with multiple internal teams including Merchandising, Planning, Broadcast Production, Category and Content Production, Creative, and Interactive teams to seamlessly execute the product and platforms strategies and achieve the digital and category sales plans. eCommerce Associate will also lead external communication with vendors (including all levels up to CEOs) and guests on digital strategy for brand and product.

Who We Are

We bring the joy of product discovery on TV to digital. Provide fun, addictive & social digital experience that inspires & informs her through product discovery and compelling content.

Your Impact

• Create, distribute, and route the department, brand, event and promotional briefs for assigned areas.
• Review and approve product content (digital images, copy, etc.) to meet the strategy, generating recaps and reporting to guide future strategies.
• Use data-driven insights from Adobe, Content Square, Tableau, Microstrategy, and established customer segments to develop initiatives that provide a more personalized shopping experience.
• Assist the Sr. eCommerce Manager with the weekly Category recap; develop and understand partnership with CIA team to identify gaps and/or areas of opportunity for improving performance across platforms based on metrics.
• Collaborate with Sr. eCommerce Manager to learn and apply platform and category best practices.
• Utilize sales and metrics to create Digital experience, identify new and innovative selling methods.
• Collaborate with Merchandising and Planning to strategize driving items, brands, categories and eCommerce strategies to meet sales goals. 
• Work with vendors and guests to develop category/brand appropriate recommendations for the eCommerce strategy (i.e. content, customer marketing initiatives, email campaigns, photos, etc.).

What You Bring

• Bachelor’s degree in merchandising/marketing/eCommerce sales or equivalent business experience.
• 1 plus years’ experience in an eCommerce environment, or equivalent combination of training and experience required.
• Proficiency in Microsoft Office suite, Tableau, & windows based systems.
• Ability to work in a fast-paced, multidiscipline environment. Ability to work under pressure to meet strict deadlines. Demonstrated attention to detail.
• Demonstrated ability to positively influence and develop consensus with teams not in a direct report alignment. Excellent interpersonal skills and an ability to work in a team environment.
• Must exhibit customer focus good time management skills, a professional demeanor and positive attitude. Proactive in solving problems, listening, and negotiating.

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance. 

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