eCommerce analyst

Posted Yesterday
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Mumbai, Maharashtra
Entry level
Biotech
The Role
Analyze eCommerce performance metrics, report on customer adoption, and integrate supply chain data for improved digital customer experiences.
Summary Generated by Built In

Job TitleeCommerce analyst
Location(s)
Mumbai

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity 

  • Provide channel revenue reporting, including channel shift and channel growth views across regions, customers and business segments.
  • Report on progress of customer adoption and migration initiatives; highlight measurable progress through the enablement, onboarding, adoption and retention phases.
  • Quantify and track net new customers brought into the franchise via the e-channels.
  • Help the business understand eCommerce growth including revenue and transaction share across regions, customers and business segments.
  • Integrate Supply Chain performance metrics that illustrate and measure our ability to meet shipment and delivery date commitments including cycle time.
  • Gather, package and provide metrics that tell the channel level story of customer satisfaction, operational excellence and improvements in end-to-end digital customer experience that support improved commercial outcomes.
  • Help create a framework, methodology and reporting process to measure improvements in sales rep effectiveness working in the omnichannel selling environment.
  • Develop and provide regular reporting on SFDC case management including response time, resolution time, and first-time fix.
  • Integrate reporting provided by other teams into monthly reporting packages including product content completeness, product e-saleability and website engagement and performance indicators from Google Analytics.

Seasonal electronic pricing catalog creation & validation

Top Skills

Google Analytics
SFDC
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The Company
Waltham, , Massachusetts
3,109 Employees
On-site Workplace
Year Founded: 2023

What We Do

At Revvity, “impossible” is inspiration, and ""can't be done"" is a call to action. Revvity provides health science solutions, technologies, expertise and services that deliver complete workflows from discovery to development, and diagnosis to cure. Revvity is revolutionizing what’s possible in healthcare, with specialized focus areas in translational multi-omics technologies, biomarker identification, imaging, prediction, screening, detection and diagnosis, informatics and more. With more than $3 billion in revenue and over 11,000 employees, Revvity serves customers across pharmaceutical and biotech, diagnostic labs, academia and governments. It is part of the S&P 500 index and has customers in more than 190 countries. Learn more at www.revvity.com

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