eCommerce Administrator

About Pierce, an Oshkosh company

At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal. Today, you'll find more than 30,000 Pierce apparatuses on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions.

We are seeking a proactive and detail-oriented eCommerce Administrator to lead and manage our eCommerce platform, which serves as the critical interface between our Dealers/Customers and Manufacturing team. As the cornerstone of all aftermarket transactions, the platform demands a strategic and hands-on leader to ensure seamless functionality, drive innovation, and maintain alignment with business objectives.

The eCommerce Administrator will oversee the platform's development lifecycle, validate new features, and ensure alignment with strategic goals while managing budgets and collaborating with cross-functional teams.

YOUR IMPACT:  

These duties are not meant to be all-inclusive and other duties may be assigned.

• Develop, maintain, and analyze eCommerce site metrics and analytics by establishing both key metrics and dashboards which includes setting up reporting dashboards, monthly reporting, conversion goals and search behavior analysis.

• Create and optimize relevant content in a way that helps visitors and potential customers find relevant parts and content on the eCommerce site. This includes management of key words that are relevant to products, landing page content backlinks to ultimately improve site loading speed.

• Support the transfer and optimization of new product data to meet eCommerce standards including product naming, marketing description, product images, technical specs and/or notes, associated product, promotions, on-site search and product placement.

• Responsible to test and validate all development functionality prior to deployment that is a result of the roadmap strategies identified.

• Develop and manage tagging initiatives though Google Tag Manager. Leverage best practices so that behavior events and digital marketing efforts are measured accurately.

• Support strategic direction for eCommerce roadmap.

• Collaborate with Aftermarket leaders, functional leaders, and Business System Administrators to execute eCommerce roadmap

• Responsible for the financial planning of statement of work agreements and managing e-Commerce spend to budget.

• Develop and maintain eCommerce standard work instructions/processes and training materials.

MINIMUM QUALIFICATIONS:   

• Bachelor’s degree in Marketing, Business Management, Computer Science or related field.

• Three (3) or more years of relevant experience.

• Ability to travel up to 15% of the time.

STANDOUT QUALIFICATIONS:

• Experience with aftermarket or B2B eCommerce platforms.

• Strong understanding of eCommerce systems and website functionality.

• Excellent communication and collaboration skills with cross-functional teams.

WORKING CONDITIONS:

• Physical Demands: Frequent: Standing, Walking/Running, Sitting, Reaching, Hearing, Talking, Visual, Typing; Occasional: Driving, Fine Dexterity, Manual Dexterity; Upper Extremity Repetitive Motion; Seldom: Lifting/Carrying 25lbs., Pushing/Pulling 25llbs.

• Non-Physical Demands: Frequent: Analysis/Reasoning, Communication/Interpretation, Math/Mental Computation, Reading, Sustained Mental Activity (i.e. auditing, problem solving, grant writing, composing reports), Writing.

• Environmental Demands: Frequent: Work Alone, Frequent Task Changes, Tedious/Exacting Work; Occasional: High Volume Public Contact.

• Work Schedule: Routine shift hours. Infrequent overtime, weekend, or shift rotation.

• Demands/Deadlines: Occasional stress due to deadlines or workload because of intermittent or cyclical work pressures, or occasional exposure to distressed individuals within the immediate work environment.

Pay Range:

$63,500.00 - $101,700.00

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [email protected].

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.