E-Commerce Specialist (Healthcare /Supplement category experience preferred)

Posted 3 Days Ago
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Pune, Mahārāshtra
Senior level
Agency • Digital Media • Information Technology • Software
The Role
The E-Commerce Specialist will manage online sales channels and product listings, coordinate digital marketing efforts, enhance customer engagement, analyze data for insights, and improve operational processes in a healthcare-focused environment.
Summary Generated by Built In

About xLongevity :
xLongevity is all-in-one solution with an app, coaches, supplements and testing to empower you to live a long, active, fulfilling and healthy life.
Please visit our website for more details https://xLongevity.com
Location - Pune

Position Overview:
We are seeking a dynamic and results-driven E-Commerce Specialist with 5+ years of experience to join our team. The ideal candidate will play a key role in managing and optimizing our online sales channels, enhancing customer experience, and driving revenue growth across multiple platforms.
Key Responsibilities :
1. E-Commerce Platform Management :

  • Manage online product listings across marketplaces such as Amazon, 
  • Flipkart, Shopify, and others. Regularly update product descriptions, images, pricing, and inventory levels.
  •  Ensure accuracy and consistency of product information across all platforms.

2. Digital Marketing Coordination:

  • Collaborate with the digital marketing team to execute campaigns that increase traffic and conversion rates.
  • Optimize product listings with keywords, SEO-friendly content, and promotional strategies.
  • Monitor and analyze performance metrics like CTR, conversion rates, and sales growth.

 3.Order Fulfillment & Logistics Coordination :

  •  Work closely with 3PL partners and distributors to ensure smooth order processing and timely deliveries.
  •  Address customer issues related to orders, shipping, or returns promptly.

4 .Customer Engagement & Support :

  • Enhance customer experience through exceptional support and clear communication.
  •  Respond to inquiries, resolve complaints, and collect feedback to improve processes.

 5.Data Analysis & Reporting :

  • Analyze sales trends, customer behavior, and competitor strategies to identify growth opportunities.
  • Provide regular performance reports and actionable insights to the management team.

6 .Process Improvement :

  • Suggest and implement strategies to streamline operations, reduce costs, and improve efficiency.
  • Stay updated on industry trends, platform updates, and e-commerce technologies.

Qualifications and Skills :

  •  Bachelor’s degree in Marketing, Business Administration, or a related field.
  •  5+ years of experience in e-commerce operations, digital marketing, or online sales.
  •  Proficiency in managing e-commerce platforms like Amazon Seller Central, Shopify, or equivalent.
  • Familiarity with digital marketing tools (e.g., Google Analytics, PPC campaigns, SEO tools).
  • Strong analytical skills with a data-driven mindset.
  • Excellent organizational, multitasking, and communication skills.
  •  Experience in coordinating with 3PL partners and understanding supply chain dynamics is a plus

What We Offer :

  • Competitive salary and performance-based incentives.
  • Opportunity to work with a diverse and talented team of professionals.
  • Exposure to a wide range of industries and clients.
  • Supportive work environment that fosters professional growth and development.
  • Opportunity to make a meaningful impact on wellness and preventive healthcare.

To apply, please submit your resume and a brief cover letter detailing your interest in the position and relevant experience. We look forward to hearing from you.

Top Skills

Amazon Seller Central
Google Analytics
Shopify
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The Company
Zurich Region
265 Employees
On-site Workplace
Year Founded: 2012

What We Do

Windmill is a boutique digital design agency dedicated to delivering impactful digital products and solutions that resolve modern challenges. We’re a global operation headquartered in Switzerland, with offices throughout Europe, the US, and India.

We are a diverse team of digital strategy, experience design, and enterprise engineering specialists with extensive backgrounds in complex product design and delivery for banking, healthcare, compliance, and other industries.

With our proven design thinking methodology, we offer clients and partners the trusted guidance and technical support required to explore transformative opportunities and strategically execute them.

We offer a premium service and are dedicated to making each engagement a success.

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