Dynamics 365 Technical Consultant (Integration) - R&M

Company Description

At Telefónica Tech (part of the Telefónica Group) we believe in building a better world through secure digital enablement, focusing on empowering organisations through every stage of their digital journey, and solving their most complex business challenges with our comprehensive suite of technology solutions across Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace.

Telefónica Tech, Business Applications is proud to be a member of the Microsoft Inner Circle placing the organisation in the top 1% of partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses.

Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind our end-to-end solutions, which are also backed by our enduring global legacy and advanced capabilities. This combination puts us in a unique position to meet the evolving needs of our customers and guide them confidently through their digital transformation, as a trusted partner.

With expertise across four practices, Financial Services, Retail and Manufacturing, Public Sector, and Professional Services, Telefónica Tech, Business Applications is at the forefront of driving impactful change.

Job Description

Position Highlights:

• Role: Dynamics 365 Technical Consultant - R&M
• Locations: Offices including Glasgow, Aberdeen, Manchester, and London. The role can be based in any of the above locations.
• Work Arrangement: Hybrid office working ensuring flexibility.
• Annual Leave: Enjoy 34 days of annual leave, with options to buy and sell more.
• Learning & Development: Invest in your growth with guaranteed learning and development opportunities.
• Health & Wellbeing: Benefit from private medical coverage, permanent health insurance, and more.
• Financial Security: Secure your future with life insurance and critical illness cover.
• Financial Benefits: 6.5% contributory pension.
• Innovative Culture: Thrive in a relaxed yet high-achieving work environment

Your Role

This role requires a passion for innovation and a commitment to delivering cutting-edge solutions that drive our client’s business forward. Your expertise and insights will shape the future of our Business Applications vision, contributing to our growth while enjoying the freedom to make key decisions in a dynamic entrepreneurial setting. We hold ourselves to high standards while fostering a flexible work environment and a healthy work-life balance.

Your responsibilities will include:

• Perform an assessment of the customer’s existing business and technology imperatives, goals and challenges
• Use a design-led thinking approach in identifying the right technical solutions to meet customer needs and undertake thought leadership to support the creation of technical roadmaps
• Lead the relevant design workshops that will add technical value to the D365 solution in particular integrations with 3rd party solutions; incorporating Microsoft technical capabilities such as Power Platform & Azure tools
• Participate in every aspect of the Dynamics 365 solution implementation from start up, analysis, design, and cut over to production
• Collaborate with stakeholders and subject matter experts to ensure a comprehensive set of requirements are aligned to business objectives, gaining a full understanding of current business processes
• Provide in-depth knowledge of Dynamics 365 and other Microsoft technical capabilities such as Power Platform, Azure and how these can be aligned to D365 solution needs
• Conduct technical proof of concepts for first of a kind, unknown, or complex situations
• Work with technical teams (onshore and offshore) teams to coordinate deliverables, schedule milestones, and quality of outputs
• Participate in sales opportunity management cycles from opportunity identification, qualification, scoping, solutioning, proposal writing, orals presentations and demonstration
• Lead and participate in business development opportunities in devising technical accelerators to enable improved delivery of resources; increase portfolio of products and services
• Mentor internal team members to develop and acquire technical knowledge
• Support Project Manager in defining project plan and provide effort estimate
• Support Project Manager in tracking deliverable to success and with high standards.

Qualifications

Desired Skills and Experience:

We're seeking a passionate team player with the following experience:

• Extensive experience with Pre-sales / Discovery workshops presentations and proposal writing for technical solutions in particular Integrations; Known customisations
• Extensive expertise in the technical configuration, customization and implementation of Dynamics 365 Enterprise Solutions – FSCM, Customer Engagement, Commerce
• Extensive expertise in the technical assessment and implementation of ISVs
• Extensive expertise in the technical configuration, customisation and implementation of other Microsoft technologies – Power Platform, Azure Platform Automation tools
• Extensive Analysis / requirements gathering, solution design and implementation of technical Solutions as part of the D365 solution
• Extensive experience in developing integrations of Dynamics 365 Platform to various types of external systems and can recommend an approach and technology
• Extensive experience in mentoring and coaching technical team members.

Additional Information

At Telefonica Tech, we believe, inclusion is the bridge for everyone to be their authentic self. We respect and celebrate our differences as diversity is what makes us unique and sparks our innovation. Be you with us and feel you belong. 

We encourage applications from a wide range of individuals, irrespective of: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs and sexual orientation.

We look forward to hearing from you!

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.