Dispensary Supervisor

Posted 5 Days Ago
Be an Early Applicant
Worcester, MA
Junior
Cannabis
The Role
The Dispensary Retail Supervisor oversees daily tasks, ensuring compliance with laws and assisting the team with inquiries and service recovery. Responsibilities include managing cash flow, adhering to safety protocols, hiring and training staff, and maintaining high team morale while collaborating with management.
Summary Generated by Built In

4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Illinois, and Washington. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front’s team applies expertise across the entire cannabis value chain.

POSITION OVERVIEW

  • The Dispensary Retail Supervisor helps ensure all the daily tasks of the department get properly executed. This position requires a leader that has experience in every workstation of the department and strong cannabis knowledge. Priorities include providing full support to the team, assisting with rest/lunch breaks, communicating departmental updates, and executing all processes within the department. The Floor Supervisor will serve as one of the main points of contact for guest related inquiries (service and product feedback), product trends, and employee performance, and must collaborate with management to while help maintain a high team morale. 

AVAILABILITY

  • Our store is open 7 days a week
  • Full shift availability (nights, weekends, and holidays required)

COMPENSATION

  • Starting hourly wage, $22/hr, experience dependent

ESSENTIAL RESPONSIBILITIES

  • Ensure the site is in full compliance with all local and state laws while assisting with regulatory inspections 
  • Work cross-functionally through the operation and maintain a hands-on “lead by example” approach 
  • Ensure that all safety protocols and procedures are followed by all employees in the unit 
  • Partner with approved cash handling managers/supervisors to ensure the dispensary’s cash flow/intake is properly managed 
  • Assist the team with inquiries and service recovery while ensuring the highest level of hospitality is achieved 
  • Collaborate with the Inventory department on all product related processes/matters
  • Implement and manage all Company policies and procedures 
  • Assist with the hiring, training, coaching, and development of employees
  • Delegate, manage, and empower the team to achieve an optimal performance 
  • Align with the Floor Manager to set, meet, and manage all financial and operational goals
  • Assist in any and all areas to ensure the team, department, and company division maintain success 

QUALIFICATIONS

  • 21+ and currently residing in the USA
  • High School Diploma or GED 
  • Dispensing Organization Agent Identification Card (obtained upon hire) 
  • Associate Degree or industry training equivalent (preferred) 
  • Retail experience, 2+ years (preferred) 
  • Cannabis industry experience, 2+ years (preferred) 
  • Guest service experience, 1+ years (preferred) 
  • Team building & management experience, 1+ years (preferred) 
  • Excellent communication, multi-tasking, time-management, planning, & organizational skills 
  • Detail-oriented, critical thinker, problem solver, & assessor 
  • Proficient in Microsoft Office Applications 

WORKING CONDITIONS

  • Fast-paced, rapid-changing, retail dispensary environment
  • Front facing, customer-care focused areas/stations 
  • Confined workstations in close proximity to other people (employees, guests, vendors) and crowds 
  • Handling cannabis products and packaged goods
  • Kneeling, squatting, lifting, bending, walking, pivoting, and long-term standing (all expected activities)

  • *NOTE: The facility contains confined spaces that may only be accessible by ascending/descending stairwells while traveling throughout building. Must be able to stand for prolonged periods of time, bend, kneel, squat, and twist. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

WORKING AT 4FRONT

  • We are building a hard-working, diverse team that is excited to be a part of the evolving cannabis industry. Our team values a friendly, vibrant, and enthusiastic workplace. 4Front Ventures is an Equal Opportunity Employer. 

  • Benefits of working with us include:

  • Employee Discount
  • Health, Vision, Dental Benefits Day One of Employment
  • Sick Pay/PTO Accrual
  • Floating Holidays
  • Parental/Maternity Leave
  • Employee Assistance Program
  • Career Development
  • Advancement Opportunities

  • *NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

Top Skills

Microsoft Office Applications
The Company
HQ: Phoenix, AZ
98 Employees
On-site Workplace
Year Founded: 2011

What We Do

4Front (CSE: FFNT) (OTCQX: FFNTF) is a national multi-state cannabis operator and retailer, with a market advantage in mass-produced, low-cost quality branded cannabis products. 4Front manufactures and distributes a portfolio of over 25 cannabis brands including Marmas, Crystal Clear, Funky Monkey, Pebbles, and the Pure Ratios wellness collection, distributed through retail outlets and their chain of strategically positioned Mission branded dispensaries.
Headquartered in Phoenix, Arizona, 4Front has operations in Illinois, Massachusetts, California, Michigan and Washington state. From plant genetics to the cannabis retail experience, 4Front’s team applies expertise across the entire cannabis value chain.

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