Dispatcher

Posted 9 Days Ago
Be an Early Applicant
Cincinnati, OH
Junior
Healthtech
The Role
The Dispatcher coordinates routes, ensures accurate deliveries, manages workflow, and assists delivery drivers while adhering to patient privacy regulations.
Summary Generated by Built In

Cincinnati, Ohio, United States of America

Extraordinary Care. Extraordinary Careers.

With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Mullaney’s Pharmacy & Home Healthcare, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Cincinnati, Ohio.

Why Mullaney’s Pharmacy & Home Healthcare? We’re reimagining medication management and transforming care.

Who We Are and What We’re About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Work assigned routes with time sensitive delivery requirements. Ensure all deliveries are accurate and timely. Comply with Federal and Company privacy regulations regarding safeguarding of patient information.
Attributes Required:
• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented – ability to work effectively and collaboratively with all team members

Essential Functions (include the following):

  • Assist with route optimization for all routes

  • Scan prescriptions into totes to ensure proper totting of product

  • Check totes for assigned facilities to ensure order is complete prior to departure

  • Monitor workflow and assist with staff scheduling and assignments

  • Coordinate delivery preparation to ensure order is complete prior to departure

  • Support delivery drivers to deliver correct patient medications to facilities in a timely manner

  • Complete all paperwork/filing requirements accurately at the end of each work shift

  • Present a pleasant and respectful demeanor to all clients at all times

  • Follow instructions precisely related to patient privacy rules

  • Work with other team members as needed in special circumstances; be flexible as needed

  • Act as a delivery driver as needed

  • Other essential functions and duties may be assigned as needed

Education and/or Certifications:

  • High School Diploma or GED required

  • Pharmacy Technician license/certification/registration (per state requirements), preferred (or willing to obtain)

  • Valid driver’s license and clean driving record

Skills and Qualifications:

  • 1+ years of related experience (advanced degree may substitute for experience)

  • Ability to work independently and deliver to deadlines

  • Ability to solve problems with minimal direction

  • Great attention to detail and accuracy

  • Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines

  • Quality minded; motivated to seek out errors and inquire when something appears inaccurate

  • Knowledge of routing and training drivers

Work Environment:

  • Requires travel by ground

  • Ability to work flexible hours

What We Offer:

Emotional well-being and physical health are important, which is why our employees receive a generous benefits package and a work culture that supports our core value of, “Treat others as you would like to be treated.”

Compensation & Financial

  • Competitive pay
  • 401(k) with up to 3.5% company match (1)

Family, Health & Insurance Benefits (1), (2)

  • Multiple health plan options including copay (FSA-eligible) and HSA eligible plans
  • Wellness Incentive Program
  • Dental and Vision plans
  • Company-paid basic life, AD&D and long-term disability coverage
  • Optional employee, spouse, and child life/AD&D insurance
  • Optional accident, critical illness, and short-term disability coverage
  • Dependent Care Flexible Spending Accounts
  • Employee Assistance Program (EAP)

Time Off 

  • Paid holidays and sick days
  • Generous vacation benefits based on years of service

(1) Eligibility begins the first of the month following 30 days of employment

(2) Full-time employees only, excluding EAP which is available to all Guardian employees

The Guardian Difference

Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

Join us to discover what your best work truly looks like.

Top Skills

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The Company
HQ: Atlanta, GA
1,099 Employees
On-site Workplace
Year Founded: 2004

What We Do

Guardian Pharmacy Services, headquartered in Atlanta, is one of the nation’s largest and most innovative long-term care pharmacy companies. Recognized for providing exceptional client service and care, Guardian’s pharmacies serve long-term care communities and their residents in assisted living and skilled nursing, group homes, behavioral health, and organizations focused on individuals with intellectual and developmental disabilities.

As medication management experts, we facilitate the full lifecycle of pharmacy administration and consultative services. Through our unique local pharmacy business model, we combine the personal service of a local pharmacy with the technology and resources of a large national support team. In this way, we deliver the highest quality care.

At Guardian Pharmacy, it’s about more than just providing medication, our comprehensive services ensure safety, healthier outcomes and reduce costs.

For more information about Guardian Pharmacy Services or to view available job opportunities, visit our website at www.guardianpharmacy.com.

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