Waste Connections of Canada, the premiere waste services provider in North America is looking for a Dispatcher to join our team. You’ll also be associating yourself with a company that likes to lead by example through, a strong presence in our local communities, charitable giving, sustainability initiatives and more. Our commitment to our customers, our employees, and our environment drives everything we do. Successful candidates are those who seek to thrive in an environment of operational excellence and accountability.
Reporting to the Operations Manager, our dispatchers schedule and coordinate multiple residential and commercial waste and recycle collection, involving 2 lines of business (Front End and Side Load Trucks). Coordinates drivers according to customer requests in compliance with DOT regulations and company rules, communicates with customers to determine driver needs, schedules and notifies drivers of assignments, performs a variety of other tasks. Works under general supervision; a certain degree of creativity and latitude is required. Some overtime, working weekends and stat holidays as required.
Duties:
- Assigns residential and commercial pickups to appropriate waste collection routes.
- Updates and maintains all assigned line of business routes in TRUX system.
- Assist Division Manager, Operations Manager, Route Supervisors and drivers with day-to-day tasks as necessary.
- Acts as liaison between Customer Service and Operations.
- Assists Maintenance department with all road calls.
- Communication with customers to resolve service-related issues.
- Coordinates with Customer Service to assure missed pickups, “extra pick-ups” and “relocates” are routed to appropriate routes.
- Prints and disperses “next day route sheets”.
- Actively participates in the Company safety program, including incident and hazardous situation reporting.
Qualifications:
- High school diploma or GED required. Experience in dispatch, preferably within the solid waste industry, an asset.
- Extensive knowledge of local geographic area.
- Strong verbal and written communication skills.
- Excellent organizational and time management skills and the ability to multi-task in a fast-paced work environment.
- Proficient with Microsoft Office, internet applications and TRUX management system experience a definite asset.
- A criminal record check will be required.
What’s in it for you?
- A team environment that embraces a "work hard, play harder" culture.
- A compensation package that is competitive.
- Well-maintained equipment and facilities.
- Opportunities for learning, advancement, personal growth, and challenge.
Come, join a team environment, and colleagues who embrace a "work hard, play harder" culture. Our compensation package is competitive and comes with excellent benefits. You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.
APPLY TODAY! Be part of a great team!
Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer
Top Skills
What We Do
Waste Connections, Inc. is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. Through its R360 Environmental Solutions subsidiary, the Company is also a leading provider of non-hazardous oilfield waste treatment, recovery and disposal services in several of the most active natural resource producing areas in the United States, including the Permian, Bakken and Eagle Ford Basins. Waste Connections serves more than six million residential, commercial, industrial, and exploration and production customers from a network of operations in 39 states, six provinces and the District of Columbia. The Company also provides intermodal services for the movement of cargo and solid waste containers in the Pacific Northwest.
Our corporate strategy targets secondary and suburban markets that have strong demographic growth trends and where competitive barriers to entry can be developed. We seek to avoid highly competitive, large urban markets and target markets where we can provide either non-integrated or integrated solid waste services under exclusive arrangements, or markets where we can be integrated and attain high market share. We are a leading provider of solid waste services in most of our markets, and approximately 50% of our revenues are derived from market areas where we have franchise or exclusive rights to provide our waste services.
