Tech
Permanent
Job Description
Be part of something bigger. Decode the future.
At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home!
All about the role:
For more than one hundred years now, the Electrolux Group has been working towards shaping living for the better, developing and manufacturing products to answer people's needs regarding taste, care, and wellbeing. The Electrolux Tech teams have the mission of creating solutions optimized for the future of the business, delivering outstanding experiences through the use of traditional and new technologies. It's their proactive work that allows the Electrolux Group to keep going on the forefront of innovation within the consumer journey.
What you'll do:
As the Disaster Recovery and Incident Analyst you will gather and document business requirements and/or design basic information systems that are appropriate for users’ needs and consistent with the overall design of the organization's information systems architecture. Also, you will build knowledge of the organization, processes and customers. Solving a range of straightforward problems and analyzing possible solutions using standard procedures.
In detail, you will:
- Develop, maintain, and implement disaster recovery plans and procedures to ensure business continuity.
- Coordinate with various teams to conduct regular disaster recovery tests and drills.
- Analyze and manage major incidents to minimize the impact on business operations.
- Collaborate with IT teams to ensure systems and data are backed up and can be recovered promptly.
- Help coordinate with various stakeholders to document all incidents, including root cause analysis and preventative measures.
- Provide training and guidance to staff on disaster recovery procedures and incident management.
- Monitor compliance with disaster recovery plans and make recommendations for improvements.
- Prepare reports on incident trends and disaster recovery readiness.
As part of the culture of continuous improvement, you will be involved in Lean Thinking projects and activities (EMS/C2W).
Who you are:
- University Degree in Electronics, Mechatronics, Engineering or Computer Sciences
- Preferred bachelor’s degree in computer science, Information Systems, or related field.
- Proven experience in disaster recovery planning and incident management.
- Familiar with ServiceNow modules including incident, problem, change management.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Knowledge of IT infrastructure, data centers, and cloud technologies.
- Familiarity with risk management and quality assurance procedures.
- Certifications in Disaster Recovery, Business Continuity, or Incident Management are a plus.
- Fluent English.
Where you'll be:
You will be based at the Curitiba administrative office. Located in Prado Velho, it is a new Electrolux location designed from the start to allow for more efficient, connected and flexible collaboration between Electrolux’s support teams.
In order to create a culture of inclusion and care for everyone's wellbeing, we offer the following benefits:
- Flexible work hours/hybrid work environment;
- Discounts on our award-winning Electrolux products and services;
- Profit share bonus;
- Extended maternity leave (6 months) and paternity leave (4 weeks);
- Insurance policy plan;
- Extensive learning opportunities and flexible career path.
As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you.
Top Skills
What We Do
Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to www.electroluxgroup.com.
