Director, Web Experience

Posted Yesterday
Be an Early Applicant
New York, NY
Hybrid
177K-237K Annually
Senior level
Artificial Intelligence • Cloud • Software • Cybersecurity
We are building the monitoring and security platform for developers, IT ops teams and business users in the cloud age.
The Role
Lead the development of the web design strategy, manage a team of designers, ensure best practices in user experience and accessibility, and optimize conversion rates through data-driven decisions.
Summary Generated by Built In

We are seeking a seasoned and visionary Director of Web Experience to lead the evolution of our digital presence. In this strategic leadership role, you will shape and execute our web design strategy, drive the development of intuitive, high-performing websites, and deliver exceptional digital experiences that captivate and convert.

You’ll be a key player in translating business goals into seamless online interactions — combining your expertise in UX/UI design, front-end development principles, and digital branding to craft engaging web experiences for both prospects and customers.

If you have a passion for designing compelling digital experiences, leading creative teams, and staying ahead of web trends, we’d love to hear from you!

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.What You’ll Do:

  • Develop and execute a comprehensive web design strategy aligned with the company’s brand identity and business goals.
  • Lead a team of UI designers and Graphic Designers and work cross functionally with the web engineering team to create engaging, high-performing websites.
  • Oversee all aspects of design systems and user experience to ensure intuitive and responsive designs.
  • Collaborate with marketing, product, website engineering and content teams to optimize the customer journey and improve conversion rates.
  • Utilize data analytics, A/B testing, and user feedback to continuously refine web experiences and improve performance.
  • Ensure that all web designs follow best practices in accessibility (ADA compliance), SEO optimization, and mobile responsiveness.
  • Stay ahead of digital trends, emerging technologies, and industry standards to implement innovative solutions.
  • Manage design resources, budgets, and vendor relationships to support digital initiatives.
  • Advocate for user-centered design principles, ensuring that user needs drive decision-making.
  • Define and track key KPIs related to engagement, usability, and conversion to measure website success.

Who you are:

  • Bachelor’s or Master’s degree in Web Design, UX/UI Design, Graphic Design, Computer Science, or a related field.
  • 12+ years of experience in web design, with at least 3+ years in a leadership role.
  • Demonstrated ability to drive marketing outcomes through impactful digital experiences, blending UX/UI best practices with working knowledge of HTML, CSS, JavaScript, WCAG accessibility standards, and web performance optimization.
  • Strong proficiency in design tools such as Adobe Creative Suite, Figma, Sketch, or similar.
  • Deep understanding of UX/UI principles, wireframing, prototyping, and responsive design.
  • Comfortable designing within real-world technical frameworks, including component-based frontend systems (e.g., React), SEO and analytics requirements, and headless CMS workflows ensuring design decisions support discoverability, engagement, and content scalability. Experienced with design systems is a plus.
  • Proven ability to lead and mentor cross-functional teams in a fast-paced environment.
  • Experience working with content management systems (CMS) like DatoCMS.
  • Excellent project management skills and ability to balance creative vision with business needs.
  • Strong communication skills to present ideas and strategies to executives and stakeholders.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

  • Best-in-class benefits
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities 
  • Product training to develop an in-depth understanding of our product and space
  • Best in breed onboarding
  • Internal mentor and buddy program cross-departmentally

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$177,000$237,000 USD

About Datadog: 

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.

Top Skills

Adobe Creative Suite
CSS
Datocms
Figma
Front-End Development
HTML
JavaScript
React
Seo
Sketch
Ux/Ui Design
Wcag

What the Team is Saying

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The Company
HQ: New York, NY
5,000 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.

Why Work With Us

At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.

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Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
HQNew York, NY
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Lisbon, PT
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Tokyo, JP
Learn more

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