Director of UX/UI Design & Analytics (ODS)
Country: Spain
Open Digital Services is the software development company of Santander Group powering the next generation of banks by creating innovative banking products and implementing them in collaboration with Santander Group Affiliates. Santander Group is one of the world's largest financial institutions and the Eurozone's leader, we're committed to being the best Digital Bank with Branches in the industry.
Our mission at ODS is to design and support an advanced digital and omnichannel platform, ensuring the best customer experience using cutting-edge technology. Openbank, our flagship partner, is where we develop our most advanced concepts first. Be part of our Best-in-Class team and help us create unique value for our customers!
Join us to tackle exciting tech challenges in an agile environment, benefiting from learning, growth, and local and international career opportunities in a modern, diverse setting.
Mission:
We are the 100% digital bank of the Santander Group and we are currently undergoing a technological transformation and international expansion. Therefore, we seek to expand our design team with passionates for visual and interactive design.
As a Director of UX/UI Design & Analytics within the Global team, you be accountable of the designs and experience shared by the whole group globally. You will drive delivery of mobile-first omnichannel accessible designs, mentor and guide multiple teams of UX and UI Designers located in different programs and brands, and assure consistency and quality on all their designs.
You will also lead a a team of tag management experts and a team of analytics experts who are in charge of tagging, measuring and analyzing customer experiences, as well as improving conversion.
Responsibilities:
- Allocate design resources into the different programs responding to their needs.
- Set best in class standards and provide constant and consistent feedback to the teams.
- Work very close to the country design teams and align standards and expectations.
- Ensure high design quality and provide strong UX and visual direction.
- Assure accessibility standars are met in every design.
- Stay ahead of trends in user experience design, industry trends, tools, and methodologies to propose and implement innovative design solutions.
- Champion and share design expertise to evangelize UX and build a strong design culture.
- Build relationships with partners and balance team needs with wider organization.
- Lead the teams, fostering an environment of collaboration, inspiration and professional growth.
To be successful in the role you might have:
- Minimum experience of 5 years in design leadership, leading big teams of designers with different levels of seniority.
- Experience in mobile-first omnichannel projects (web, responsive and native mobile applications) and in e-commerce.
- Strong experience of adapting to change and thriving in highly ambiguous situations.
- Ability to balance process, technology, and creativity to meet complex problems.
- Excellent attention to details
- Dynamic, creative personality, effective at engaging and influencing a variety of audiences
- Advanced knowledge of design patterns for mobile and of the iOS Human Interface and Android Material Design guidelines.
- Advanced English level.
- Experience working with Agile and Scrum methodologies.
What do we offer?
- Immediate incorporation to a dynamic and agile company with a growth and expansion project.
- Working in start-up model with the support of Santander Group.
- Competitive remuneration and attractive benefits package.
- Possibility of growth within the company and the Group.
- Collaboration in international projects and possibility of contact with different countries.
- Excellent work environment, social clubs and frequent events.
Would you like to grow with us? Join our team!
Open Digital Services is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.
We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A./ Open Digital Services, S.L. with registered office at Plaza de Santa Bárbara 2, 28004 (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment.
For further information about your rights and data protection, please read the ODS/Openbank Privacy Policy applicable to this type of data processing here. [URL
Top Skills
What We Do
Banco Santander (SAN SM, STD US, BNC LN) is a leading commercial bank, founded in 1857 and headquartered in Spain and one of the largest banks in the world by market capitalization. The group’s activities are consolidated into five global businesses: Retail & Commercial Banking, Digital Consumer Bank, Corporate & Investment Banking (CIB), Wealth Management & Insurance and Payments (PagoNxt and Cards). This operating model allows the bank to better leverage its unique combination of global scale and local leadership. Santander aims to be the best open financial services platform providing services to individuals, SMEs, corporates, financial institutions and governments. The bank’s purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising €220 billion in green financing between 2019 and 2030. In the first quarter of 2024, Banco Santander had €1.3 trillion in total funds, 166 million customers, 8,400 branches and 211,000 employees.
