Director, U.S. Channel Accounts

Posted 16 Days Ago
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Morristown, NJ
195K-255K Annually
Senior level
Biotech • Pharmaceutical
The Role
The Director, U.S. Channel Accounts will develop and manage the U.S. channel strategy, ensuring seamless product distribution for Intercept's liver disease therapies. Responsibilities include managing specialty pharmacy contracts, monitoring performance metrics, and collaborating with multiple internal teams to enhance distribution efficiency and compliance.
Summary Generated by Built In

Description

POSITION SUMMARY:

As Intercept continues to build its position as the leader in rare and serious liver disease, we are seeking a Director, Channel Accounts.

As a key member of the U.S. Market Access team, the Director of Channel Accounts (DCA) will be responsible for partnering with internal and external stakeholders to help develop and manage the U.S. channel strategy that will provide access and therapy management services for Intercept’s products to patients. The DCA will report directly into the Senior Director of U.S. Patient Services & Channel Operations. This individual will have responsibility for helping the Senior Director in creating Intercept’s distribution concept, value proposition, and managing contracts of specialty pharmacy vendors. The successful outcome is a channel and distribution strategy that will economically provide seamless product distribution, complete data collection and guarantee product integrity/pedigree. Success will be driven through alignment of the strategies with defining critical success factors, key performance indicators (conversions, adherence, time to fill, etc.), and the supporting tactics for Intercept’s products. This individual will need to work closely with the Senior Director and interface with Strategic Accounts, Patient Services, Field Reimbursement Managers (FRMs), Supply Chain, Sales, Marketing, Legal, Medical Science Liaisons (MSL), Analytics and Commercial Operations teams on a routine basis to ensure alignment in a fast-paced matrix environment.

JOB RESPONSIBILITIES:

• Primarily responsible for the continuous improvement and performance monitoring of the specialty pharmacy and specialty distribution channel and programs

• Negotiate and implement specialty pharmacy and distribution contracts

• Create and maintain account plans for specific national and regional network pharmacies

• Work directly with Regional Business Directors (RBDs), Directors of Strategic Accounts (DSAs), Field Reimbursement Managers (FRMs) and Territory Business Managers (TBMs) in the field to help educate HCPs and provide potential issue resolution

• Work with Patient Services by assisting in troubleshooting any specialty pharmacy issues or concerns

• Monitor and report channel contracted KPIs (conversions, adherence, etc.) with specialty pharmacies and distributors to ensure product distribution, data access/aggregation, and product integrity

• Monitor and manage the potential channel expansion into specific IDNs, academic centers and group clinics that may access product

• Ensure all channel activities are compliant with all applicable laws, regulations, and guidance with Intercept’s policies and procedures

• Work closely with partners to execute targeted solutions which address mutual strategic priorities and bring value to all parties

• Act as a strategic thinker and lead without authority at times, while collaborating across functional areas in order to drive business forward

• Participate in strategic decision making with cross functional business leads to ensure alignment of priorities

Requirements

QUALIFICATIONS:

• Bachelor’s Degree required; advanced degree preferred

• Minimum 6 years of channel, distribution and/or account management experience

• Minimum 2 years of experience working with specialty pharmacy operations and relationships

• Prior specialty oral therapy launch experience

• Commercial and Part D experience preferred

• Operation of a company vehicle is an essential function of the job, and therefore a valid driver’s license issued by the state the driver resides in is required and the driver must meet the Driver Eligibility requirements under Intercept’s Fleet policy

REQUIRED KNOWLEDGE AND ABILITIES:

• Ability to travel up to 40% required, which may include overnight and/or weekend travel

• Outstanding interpersonal and customer relationship skills with the established ability to effectively work with diverse audiences and influence cross-functionally

• Strong analytical skills with the proven ability to effectively analyze data to determine trends and inform strategy

• Excellent organization and multi-tasking skills

• Exceptional problem-solving capabilities and proven negotiation skills

• Ability to work independently and prioritize with minimal daily instruction

• Ability to think strategically to improve current processes

• Strong verbal and written communications skills

• Learning agility and ‘scalability’ to take on increasing responsibility as Intercept grows

• Consistent demonstration and embodiment of our Corporate Beliefs: Passion for Innovation; Think Big, Act Small; Learn to Dare; and Teams Build the Future

• Ability to have fun and thrive in a growing, diverse, and inclusive work environment

Benefits

ABOUT INTERCEPT:

Intercept is a biopharmaceutical company focused on the development and commercialization of novel therapeutics to treat rare and serious liver diseases, including primary biliary cholangitis (PBC) and severe alcohol-associated hepatitis (sAH). In a new age of liver disease treatment, our team is developing vital therapies to meet the needs of those living with rare and serious liver disease. We are committed to improving patients’ lives and addressing the liver community’s most pressing needs.

People at Intercept are passionate about patients. You’ll see our patient photos lining our walls and hear their stories in town halls. We’re equally passionate about our team, ensuring each member feels included and has the opportunity to reach their potential. We recognize the power of a diverse, equitable and inclusive (DEI) work force, and how it enriches the professional lives of our team members. Diversity, Equity, and Inclusion drives innovation and connects us to the patients and communities we serve.

For more information about Intercept, please visit our website at: www.interceptpharma.com and follow us on X at: @InterceptPharma.

COMPENSATION & BENEFITS:

The anticipated salary range for this position is $195,000 to $255,000. This represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including, but not limited to, experience, skillset, and performance.

The salary range listed is just one component of our total compensation package. Intercept also provides a competitive suite of benefits, including:

• 401(k) plan with company match

• Rewards and recognition program

• Health care benefits (medical, prescription drugs, dental, and vision insurance)

• Short and long-term disability coverage provided

• Plan coverage for domestic partners

• Paid parental leave benefits and adoption assistance

• Tuition reimbursement assistance

• A generous Paid Time Off program that includes 20 vacation days, 12 holidays, 4 personal days, and 2 volunteer days per calendar year

• Numerous well-being and work/life programs

EEO Statement

Employment decisions at the Company are made without unlawful regard to race, color, religion, creed, national origin, alienage or citizenship status, sex (including gender, pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, sexual orientation, national origin, ethnicity, age, physical or mental disability, legally protected genetic information, marital or partnership status, sexual and reproductive health decisions, military or veteran status, or any other status protected by applicable federal, state, or local law. This organization participates in E-Verify (E-Verify's Right to Work guidance can be found here:

Top Skills

Channel Strategy
Compliance With Laws And Regulations
Contract Management
Cross-Functional Collaboration
Data Analysis
Specialty Pharmacy Operations
Therapy Management Services
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The Company
HQ: Morristown, New Jersey
389 Employees
On-site Workplace
Year Founded: 2002

What We Do

We are a biopharmaceutical company and wholly owned subsidiary of Alfasigma S.p.A. focused on the development and commercialization of novel therapeutics to treat rare and serious liver diseases, including primary biliary cholangitis (PBC) and severe alcohol-associated hepatitis (sAH).

In a new age of liver disease treatment, our team is developing vital therapies to meet the needs of those living with rare and serious liver disease. We are committed to improving patients’ lives and addressing the liver community’s most pressing needs.

Our corporate headquarters is located in New Jersey.

For more information about Intercept, please visit our website at: www.interceptpharma.com and follow us on X at: @InterceptPharma.

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