Director, Strategy Enablement

RAPP Chicago is looking for a Director, Strategy Enablement to join our award-winning Experience Strategy team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that values diversity and emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

As Director, Strategy Enablement, you will partner with cross-functional stakeholders to discover, design and deliver exceptional customer experiences aligned with business goals. You will lead a team responsible for strategic product development in our modernized technology platform. This a role that combines business leadership with technology acumen, driving influence across all organizational levels to drive personalized, data-driven marketing at scale.

YOUR RESPONSIBILITIES:

• Collaborate with cross-functional leads (account leadership, experience strategy, marketing sciences, creative, technology) to rapidly evolve platform capabilities to support modernization roadmap initiatives.
• Oversee and guide activities of strategy enablement managers and analysts as they are conducting discovery, diagramming flows and writing requirements for the technology team.
• Foster a culture of shared accountability for outcomes that are in alignment with strategic priorities.
• Proactively identify and resolve strategic issues that could impair the organization’s ability to meet its defined roadmap objectives.
• Provide subject matter expertise on industry best practices and opportunities to leverage platform capabilities to drive business outcomes.
• Continually improve strategy enablement team practices and quality of team deliverables and artifacts
• Review and track team member development goals.
• Assist in hiring, onboarding, and training enablement managers and business analysts.
• Ensure tools and software access are properly allocated throughout the team.
• Champion our agency process and the production of quality work.

REQUIRED SKILLS:

• Bachelor’s degree or equivalent experience in a technology field. Advanced degree preferred. Product Management and Agile Scrum certifications a plus.
• 7+ years of overall experience with increasing scope of responsibility; 5+ years of related experience in technical product management or leading product development in a digital agency, in-house digital team or software company.
• 3+ year of team management experience.
• Experience with martech platform, data & architecture concepts is required (AWS, Pega, Adobe, Salesforce, etc.).
• Solid understanding of user experience and user research tools.
• Experience in CRM and 360 campaign management preferred.
• Experience working in or on a team delivering services to a DoD agency a plus.
• Skilled and experienced in building strong working relationships with internal and external teams to manage needs and expectations throughout product lifecycle.
• Commercially minded and capable of identifying business and growth opportunities.
• Must have strong written and oral communication skills. Ability to compile, organize and synthesize large amounts of information.

Our hybrid work model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. 

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $135,000 - $162,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.