Director, Specialist Sales - Ethoca

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Specialist Sales - Ethoca

Overview
The Director, Specialist Sales is responsible to grow our Issuer & Merchant Ethoca ecosystem in APAC. This is customer facing position, primarily focused on bringing new customers and expanding our network in APAC. It will include coordination with the Business Development, Account Management and C&I teams on opportunities with merchants, issuers, acquirers, and reseller partners (e.g. payment gateways, fraud platforms etc.).
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Role
In this client-facing position, you will:
• Partner with internal product teams and external channel partners to identify business opportunities, solve problems, and deliver solutions at scale.
• Identify opportunities to grow and protect revenue within your customer portfolio.
• Ensure partner targets and performance metrics align with group and company objectives and that the proper tools are in place to help achieve those targets.
• Be an important contributor to Ethoca's go-to-market strategy in Australia.
• Take responsibility for driving adoption and generating revenue.
• Accurately input and track all prospecting, lead management and sales activity in Salesforce
• An ambassador for Ethoca at industry tradeshows and networking events
Experiences
The ideal candidate for this position should:
• Several years’ experience selling successfully to Tier 1 enterprise merchants and issuers
• Skilled at running a consultative sales process from start to finish
• Strong understanding of the payments/fraud ecosystem and the tools used to manage fraud, data and chargebacks
• You are a strong, confident, and exacting writer and speaker. You communicate your vision and roadmap effectively to a wide variety of stakeholders
• Continually observe and evaluate the market and competition to see how it’s evolving and the potential impact
• Ambitious, driven, experienced and commercially minded
• Action-oriented, with strong planning and analytical skills, as well as rigorous attention to detail
• High emotional intelligence level
• Have a clear mission that focuses on the attention of your customer’s need above your own
• Identify areas where resources fall short of needs and provide thoughtful and sustainable solutions to benefit the team.
• You are skilled at explaining technical problems succinctly and clearly.
• You are always looking for potential solutions to solve problems

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.